Responsibilities

The position is exclusively open to Saudi nationals

About the Client Solutions Team

The Client Solutions team drives measurable business impact through Tik Tok's advertising ecosystem. We partner with leading organizations to deliver scalable solutions, solve complex challenges, and secure long-term investment. As a Client Solutions Manager, you will act as a strategist, combining product mastery, analytical rigor, and commercial acumen to accelerate client growth.

We influence client roadmaps, shape category strategies, and foster partnerships that translate into sustainable business outcomes. Success requires agility, resilience, and the ability to navigate ambiguity while managing multiple stakeholders.

About the Role

• The Client Solutions Manager, Government
• KSA, is Tik Tok's lead expert on digital advertising for the public sector, including ministries, authorities, commissions, state-owned enterprises, sovereign investment vehicles, and municipal governments. You will be accountable for both pre-sales strategy and post-sales execution, ensuring Tik Tok is embedded as a strategic partner across government entities.

Pre-sales, you will design full-funnel solutions, shape creative strategy, and influence product adoption. Post-sales, you will manage campaign execution, optimization, and measurement to deliver ROI and unlock reinvestment. This role requires strategic influence, technical fluency, and the ability to translate government objectives into scalable outcomes.

• Own post-sales relationships with government advertisers, accountable for growth, retention, and product penetration.
• Support Business Partnership Managers in pre-sales pitches, aligning strategy, product, and creative narrative.
• Design, implement, and optimize full-funnel campaigns across branding, performance, and brandformance.
• Drive adoption of Tik Tok's Advertising platform and advanced tools, delivering efficiency and scaled impact.
• Translate campaign data into actionable insights, producing case studies and reinvestment frameworks.
• Lead executive-level business reviews, framing results within government priorities and market context.
• Partner cross-functionally with Creative, Measurement, Ad Ops, Policy, and Organic teams to ensure seamless delivery.
• Act as an internal thought leader for the government vertical, driving knowledge-sharing and product testing.
• Provide evidence-based creative strategies to maximize the impact of government communications on Tik Tok.
• Contribute structured feedback to product and measurement teams to refine future offerings.

Qualifications

Minimum Qualifications

• Direct client-facing experience within digital marketing, platforms, or media, with proven success in revenue growth or account expansion.
• Experience managing government-sector advertisers, with strong knowledge of GCC/KSA market dynamics.
• Advanced analytical and performance marketing skills, including auction-based campaign management.
• Strong executive presence with the ability to engage senior government stakeholders credibly.
• High oral and written fluency in Arabic and English is required to communicate directly with clients across the KSA region, reflecting the nature of the markets this position covers.

Preferred Qualifications

• Demonstrated track record of account growth, renewals, or securing long-term investments.
• Experience working with or influencing global media agencies and procurement processes.
• Technical fluency in Tik Tok marketing infrastructure (tracking, attribution, APIs, integrations).
• Familiarity with advanced measurement methodologies (e.g., Brand Lift, MMM, Incrementality).
• Strong creative literacy with the ability to adapt government communications into Tik Tok-native storytelling.