About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

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Responsibilities

About the Team:

• The FMCG (Fast-Moving Consumer Goods) team sits within the Tik Tok Shop
• Operations- Industry organisation. We focus on identifying, incubating, and scaling FMCG brands across Tik Tok Shop. Through close cross-functional collaboration, we deliver tailored strategies and hands-on support to strengthen the growth and competitiveness of the Tik Tok Shop marketplace.

Tik Tok Shop is an innovative marketplace fully integrated into Tik Tok. It brings together online sellers, buyers and creators - all within Tik Tok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

• We are looking for a highly motivated and data-driven Business Operations & Strategy Analyst to support the Tik Tok Shop
• Operations
• Industry
• FMCG team. In this role, you will drive business growth by developing growth strategy, conducting performance analysis, and translating business insights into actionable plans, and partnering across teams to optimise operations and unlock growth opportunities.
  The ideal candidate is a strong problem solver with excellent analytical skills, thrives in fast-paced and ambiguous environments, and is passionate about using data and structured thinking to influence business decisions.

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• Key Responsibilities Strategy Planning & Execution- Develop strategies to achieve both short-term and long-term business objectives, and propose initiatives that deliver measurable impact.

• Lead the planning and execution of initiatives, collaborating with relevant stakeholders to ensure successful implementation and alignment with overall business priorities.

• Performance Analysis- Design a comprehensive, accurate, and objective KPI framework and monitoring system aligned with business objectives and the overall business model.

• Build and maintain dashboards and reporting tools to track key metrics, providing clear visibility into business performance and enabling early identification of issues for the team.Ad-hoc Business Analysis- Conduct ad-hoc deep dives on business-related topics to uncover insights, identify trends, and diagnose challenges.

• Translate findings into actionable recommendations, collaborating with stakeholders to optimise operations and drive growth initiatives.

• Cross-functional Collaboration- Work closely with Strategic Operations, Data Science, Product, and other teams to identify process improvements and enhance operational efficiency.

• Support the design and implementation of systems and workflows that improve team productivity and business outcomes.

Qualifications:

• Minimum Qualifications

• Experience in business analysis, strategy consulting, data science, sales operations, finance, or related functions.

• Experience in e-commerce, consumer goods, consulting, or technology industries.

• Proven ability to make data-driven recommendations and influence stakeholders.

• Proficiency with data visualisation tools (e.g., Tableau).

• Experience with SQL.

• Bachelor's degree in business, marketing, finance, or a related field.

• Preferred Qualifications

• Degrees in mathematics, statistics, analytics, computer science, engineering, IT, or related fields.

• Experience in e-commerce platforms or FMCG-related business analysis.

• Experience owning projects end-to-end from ideation to execution.

• Strong stakeholder management and influencing skills.

Client-provided location(s): London, United Kingdom

Job ID: Tik Tok-7576713222143281413

Employment Type: OTHER

Posted: 2025-11-26T20:28:56
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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

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