Tik Tok Shop

• FBT Product Solution Manager
• Seattle

3 weeks ago• Seattle, WA
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The team's mission is to enable sub three-day delivery from Fulfillment by Tik Tok via seamless integrated FBT product solution and operation. We are looking for passionate and talented people to join our global logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

1. Perform in-depth research and analysis of the carrier market. Work closely with the operations team and logistic partners, constantly innovate and optimize operation models and system solutions.
2. Take part in product solution design for domestic network and carrier routing, including system configuration, training and other go-to-market activities.

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1. Responsible for carrier integration for US and EU.
2. Leading network configuration including forward and reverse logistics network setting, simulation network setting, and Routing Engine config.
3. Identify system issues and improvement opportunities in carrier operations.

Qualifications:

Minimum Qualifications:

1. Bachelor's degree or above, 3+ years of working experience in US e-commerce fulfillment and logistics industry. Solid working experience in e-commerce fulfillment in the US.
2. 3+ years of experience in delivery network system solution experience or carrier management system experience.

Preferred Qualifications:

1. Master's degree or above, 3+ years of working experience in US e-commerce
2. Excellent communication, cross-team collaboration and system project management skills.
3. Exhibit E-commerce thinking, customer-oriented, spirit of exploration, strong sense of responsibility, strong data analysis skill and project management skill, and rich experience in cross functional communication and coordination.
4. Experience in international ecommerce logistics

**Job InformationFor Pay Transparency Compensation Description (annually)**The base salary range for this position in the selected city is $121600 - $232645 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Seattle, WA

Job ID: Tik Tok-7592709825885686069

Employment Type: OTHER

Posted: 2026-01-09T19:56:54
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

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