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Tik Tok

Tik Tok Shop

• Strategy Operations Senior Manager
• Japan

2 months ago• Tokyo, Japan
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at Tik Tok.

We are seeking a motivated, highly analytical individual who prides themselves on being the go-to problem solver in a fast-paced, dynamic environment. This person will be someone who can work both autonomously and collaboratively to leverage insights from analysis and help grow our platform. They will utilize effective communication to liaise with Key Leaders across the business with clear, concise, and structured proposals for establishing processes, strategic initiatives, and target setting. On top of working in a team environment, they will have the ability to autonomously break down business goals, assist teams in establishing sub-goals and design communication/decision-making mechanisms.

• Understand the commerce growth history in global markets, identify strategic opportunities, and optimize overall business efficiency.
• Establish and lead the Business Strategy and Operations team, break down business goals, assist each team in establishing sub-goals and plans, and design communication and decision-making mechanisms to ensure project progress.
• Organize the team to explore best practices, abstract effective operational methodologies applicable locally, promote cross-team learning within the business, and strengthen knowledge transfer among new and existing employees.
• Collaborate closely with all cross-functional teams, be familiar with the work plans and priorities of each team, and assist business leaders in making decisions on key projects, strategies, and executions.

Qualifications:

Minimum Qualifications:

• Strategic Leader with demonstrable, hands-on, experience working in one or more of the following; Operational Strategy, Management Consulting, Growth Strategies, Commercial Analysis, and Enterprise Management.
• Experience overseeing strategic projects, driving forward cross-team collaboration, and influencing decision-making through data with actionable insights.
• Prior experience building a team in a fast-paced ambiguous environment that focuses on driving business growth and efficiency.
• Good written and oral proficiency in English and Chinese(or Japanese) is required for internal communication with stakeholders based in global and Chinese-speaking regions

Preferred Qualifications:

• Knowledge/understanding of business models similar to Tik Tok and other content-based platforms.
• Experience working across different markets, sectors, and countries.

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Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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Next Up Tik Tok Client Provided Video 101:20

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Linkhttps://cdn.jwplayer.com/previews/LVcpvjZACopied

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• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
• Women's Community01:31Working at Tik Tok
• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
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