채용
필수 스킬
Leadership
Customer Service
Sales Management
Operations Management
Associate Supervision
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.
Key Responsibilities:
- General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store
- appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
- Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
- Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn
- how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and
- operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),
- especially those involving Safety compliance.
- Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.
Direct Manager/Direct Reports:
- ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- No additional qualifications
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 3
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.
- Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition
- Excels in Customer Service: Creates customer focused environment; provides excellent service.
- Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments
- Safety Orientation: Enforces safety policies and procedures; is a safety role model
- Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
총 조회수
0
총 지원 클 릭 수
0
모의 지원자 수
0
스크랩
0
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The Home Depot 소개

The Home Depot
PublicThe Home Depot, Inc., often referred to as Home Depot, is an American multinational home improvement retail corporation which sells tools, construction products, appliances, and services including fuel and transportation rentals.
10,001+
직원 수
Atlanta
본사 위치
$408B
기업 가치
리뷰
3.5
10개 리뷰
워라밸
2.8
보상
2.5
문화
3.7
커리어
2.9
경영진
3.0
65%
친구에게 추천
장점
Good coworkers and team atmosphere
Excellent health benefits
Learning opportunities and training programs
단점
Long hours and busy periods
Low pay and compensation issues
Poor management and communication
연봉 정보
3개 데이터
Junior/L3
Junior/L3 · Customer Service
1개 리포트
-
총 연봉
기본급
-
주식
-
보너스
-
면접 경험
5개 면접
난이도
3.0
/ 5
소요 기간
21-35주
경험
긍정 0%
보통 40%
부정 60%
면접 과정
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Background Check
5
Offer
자주 나오는 질문
Behavioral/STAR
Customer Service Scenarios
Past Experience
Culture Fit
뉴스 & 버즈
The Home Depot prepares to develop first San Marcos location - Community Impact | News
Community Impact | News
News
·
3d ago
‘Trying to pound my brains out’: Detroit man describes violent Home Depot brawl - ClickOnDetroit | WDIV Local 4
ClickOnDetroit | WDIV Local 4
News
·
3d ago
Home Depot manager accused of giving millions in fraudulent discounts - USA Today
USA Today
News
·
4d ago
Home Depot says ‘bye’ to a traditional customer service feature in favor of AI - New York Post
New York Post
News
·
4d ago