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Charging Network Operations Manager / Asset Manager, Supercharging DACH (m/w/d)

Tesla

Charging Network Operations Manager / Asset Manager, Supercharging DACH (m/w/d)

Tesla

Munich, Bavaria

·

On-site

·

Full-time

·

Today

What To Expect
The Market Asset Manager works on the Operations team responsible for the Central European market. The ideal candidate has a passion for stakeholder management, customer experience and strategic planning. 

This dynamic role will be responsible for maintaining excellent customer experience at our Charging sites, meeting team performance targets, and working on new initiatives. In this role you will serve as the in-market expert on contracts, network dynamics, risks, and regional nuance to drive operational excellence. This role will require ongoing partnership with the Charging Deployment team, Service, Vehicle Sales and Delivery, leadership, and global Operations teams. 

What You'll Do

  • Manage contract amendments, renegotiations, renewals, and term planning, collaborating with Deployment to ensure contracts align with network planning.
  • Oversee site-level issues, campaigns, and vendor coordination to maintain high customer satisfaction, including full site operations for Tesla-managed amenities. Lead & resolve non-technical Contract & Asset Management issues & escalations 
  • Project manage low performing sites to meet global customer experience and financial standards  
  • Responsible for market-level peak planning, working in coordination with Network Operations Center & Technical Asset Management
  • Act as the Charging business partner for site hosts and internal cross-functional teams, including Service, Sales, and Delivery for events
  • Develop scalable, robust processes which support the Charging team’s business goals


  • What You'll Bring

  • Bachelor's degree or equivalent working experience in a relevant field such as Business Administration, Real Estate, or Facility Management
  • Minimum of 3 years of experience in a related area such as operations management, project management, facility management or asset management
  • Previous experience in a customer facing role and able to coordinate in fast-paced environments and teams
  • Lead negotiations for real estate transactions or vendor negotiations
  • Ability to manage multiple projects with an eye for efficiency and priority
  • Superb communication skills in English and German. Czech or Polish language skills are considered a plus. 
  • Ability to anticipate challenges and solve before they become costly to correct
  • Highly energetic personality, with a flexible attitude towards critical tasks
  • Aptitude for system optimization for scalable solutions
  • Proficient with Microsoft Outlook, Excel, PowerPoint, Word, PowerAutomate


  • , Tesla

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    About Tesla

    Tesla

    Tesla

    Public

    A financial leasing taxi company that provides vehicles to customers

    140,000+

    Employees

    Ciudad De Panamá

    Headquarters

    $800B

    Valuation

    Reviews

    3.1

    5 reviews

    Work Life Balance

    1.5

    Compensation

    1.2

    Culture

    1.3

    Career

    1.8

    Management

    1.1

    15%

    Recommend to a Friend

    Pros

    Strong financial performance

    Revenue growth

    Company achieving targets

    Cons

    Poor compensation and raises below inflation

    Union-busting and anti-labor practices

    Unpaid work demands and wage theft

    Salary Ranges

    3,570 data points

    Junior/L3

    Mid/L4

    Senior/L5

    Junior/L3 · Production Associate

    1,043 reports

    $44,519

    total / year

    Base

    $44,519

    Stock

    -

    Bonus

    -

    $36,025

    $55,017

    Interview Experience

    4 interviews

    Difficulty

    3.5

    / 5

    Duration

    14-28 weeks

    Experience

    Positive 0%

    Neutral 75%

    Negative 25%

    Interview Process

    1

    Application Review

    2

    Recruiter Screen

    3

    Technical Phone Screen

    4

    Take-home Assignment

    5

    Panel Interview

    6

    Offer

    Common Questions

    Coding/Algorithm

    Technical Knowledge

    Behavioral/STAR

    System Design

    Machine Learning Concepts