What to Expect

At Tesla, our Service Technicians are the backbone of our Service operations, who consistently deliver a revolutionary and exceptional experience to Tesla customers every day and support our mission to accelerate the world’s transition to sustainable energy. 

As a Service Technician, you will carry out a wide range of technical vehicle repairs, both with and without supervision, as well as focusing on the continuous development of your technical skills. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers. 

To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment. 

We offer  

• Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training)  
• Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything  
• Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy  
• Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount  Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy 

What You'll Do

• Provide Customer service: Provide the highest level of customer service throughout ownership experience across physical and digital platforms
• Tesla Ambassador: Confidently communicate with customers as a Tesla ambassador through digital channels, phone and face-to-face to provide scheduling/status updates, product education, Tesla App education and answer any questions using customer friendly language
• Support: Pull vehicle logs, accurately recording repair orders, interactions and data into our systems, supporting with invoicing and payment
• Customer Service: Partner closely with the workshop to guarantee we service our customers’ cars efficiently and seamlessly

What You'll Bring

• Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others
• Adaptable: Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
• Good communicator: Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Solution-oriented: Possess an understanding of automotive techniques related to repair and servicing of vehicles
• Digitally savvy:  ability to adopt and adapt quickly to new technology and systems
• Language skills: Able to communicate, read, and write effectively in the English language and Romanian
• Eligible: You have a valid driver's license