International Digital Commercial Specialist at Tandem Diabetes

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

International Digital Commercial Specialist:

6‑Month Fixed‑Term Contract | Switzerland

Tandem Diabetes Care is seeking an International Digital Commercial Specialist to support and scale our digital commercial execution across international markets. This is a hands‑on role focused on enabling digital reach and delivering seamless digital customer experiences for both healthcare professionals (HCPs) and patients.

You will play a key role in managing and optimising digital platforms, including websites, email automation, and Field CRM, while also acting as a steward of customer master data. Working closely with Marketing, Commercial Excellence, and cross‑functional partners across multiple regions, you will help plan, execute, and measure impactful digital initiatives that support customer acquisition, engagement, and growth.

This role is offered as a 6‑month fixed‑term contract and is based in Switzerland.

A Day In The Life:

• Implement and manage international website content updates across all web properties, ensuring consistency, usability, and alignment with global brand standards.
• Plan, execute, and optimize email campaigns using marketing automation platforms.
• Collaborate with internal stakeholders and external vendors to manage campaign intake, planning, and execution.
• Design and maintain content models, information architecture, and technical documentation to support scalable digital operations.
• Implement and optimize lead capture and nurture journeys to maximize engagement.
• Optimize and automate processes across tools such as HubSpot, Airtable, and SFDC.
• Integrate data from multiple platforms to create a unified customer view (HCPs and patients).
• Provide ad‑hoc user support for Field CRM and digital marketing platforms.
• Develop digital playbooks and a champions network to drive engagement with sales and marketing teams.
• Act as customer data steward, coordinating data implementation and governance across the organization.
• Ensure all digital activities comply with company policies and legal and regulatory requirements (including GDPR).
• Perform other duties as assigned.

You're Awesome At

• Hands‑on experience with CMS platforms, marketing automation tools, and CRM systems.
• Proven ability to manage digital customer journeys and multi‑channel campaigns.
• Strong analytical and problem‑solving skills, with experience measuring campaign performance against business KPIs.
• Working understanding of relational databases across multiple systems.
• Strong project management skills, with the ability to manage multiple priorities and collaborate across functions.
• Solid knowledge of data privacy and compliance requirements (GDPR, CCPA).
• Ability to troubleshoot basic HTML/CSS for email, e Learning modules, and web platforms (a plus).
• Proactive, self‑driven mindset with a strong ability to work in a collaborative, international environment.

Extra Awesome

• 1–3 years’ experience managing enterprise CMS, email automation platforms, and CRM tools.
• Experience in healthcare, medtech, or consumer tech environments preferred.
• Demonstrated experience delivering and optimizing digital campaigns.
• Experience working within EMEA or multinational organizations required.
• Willingness and ability to learn and adapt to new digital platforms.

Language Requirements

• Professional proficiency in English (required).
• Proficiency in at least one additional European language (preferred).

Job Scope

• Applies professional concepts within own area of expertise to resolve issues creatively.
• Works on problems of varied scope requiring analysis of multiple contributing factors.
• Operates with general guidance on routine work; minimal direction required for new projects.
• Exercises discretion and independent judgment on a regular basis.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome!

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.