
Leading company in the financial services industry
ETF Service Lead, Vice President at State Street
About the role
Who we are looking for
The candidate will have an expert understanding of Exchange Traded Funds allowing them to provide client facing education to prospects and clients in every stage of ETF lifecycle. A comprehensive understanding of ETF servicing including all facets of ETF Baskets and settlements globally and strong global industry understanding is required. The candidate will contribute to the direction of our servicing model and must have excellent understanding of process and controls with the ability to document and present this information clearly and concisely. Significant technical understanding is also needed as the candidate will contribute to the ETF Global Platform and Total ETF technical roadmap by creating/contributing/reviewing business requirements for enhancements to ETFGP, Fund Connect, and any other ETF related integrations. Finally, the candidate must be able to clearly, confidently, and concisely communicate with internal and external partners consistently demonstrating their ETF skill set and driving confidence in our abilities.
Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As ETF Service Lead you will:
- Be the primary ETF SME for a defined list of ETF clients
- Assist clients with onboarding new ETFs, manage product and regulatory change.
- Design and implement efficient, low-risk operating models for ETF servicing.
- Work alongside ETF Operations, settlements, IT and product as well as other GD teams.
What we value These skills will help you succeed in this role
- Effective, professional communication
- ETF Product knowledge (industry and operational)
Education & Preferred Qualifications
Bachelor Degree Additional:
Salary Range:
$110,000 - $181,250 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required skills
ETF servicing
Client communication
Business requirements
Process controls
Global settlements
Platform integration
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About State Street

State Street
PublicState Street Corporation is an American multinational financial services and bank holding company headquartered at One Congress Street in Boston. It is the second-oldest continuously operating U.S. bank, tracing its roots to Union Bank, chartered in 1792.
10,001+
Employees
Boston
Headquarters
$55B
Valuation
Reviews
10 reviews
3.7
10 reviews
Work-life balance
3.2
Compensation
4.0
Culture
3.8
Career
3.4
Management
2.8
68%
Recommend to a friend
Pros
Supportive colleagues and team culture
Good benefits and retirement plans
Learning and advancement opportunities
Cons
Heavy workload and overtime expectations
Poor management direction and support
High stress and fast-paced environment
Salary Ranges
101 data points
Mid/L4
Mid/L4 · BANK LOANS
1 reports
$135,295
total per year
Base
$117,645
Stock
-
Bonus
-
$135,295
$135,295
Interview experience
5 interviews
Difficulty
2.6
/ 5
Duration
21-35 weeks
Offer rate
20%
Experience
Positive 20%
Neutral 60%
Negative 20%
Interview process
1
Application Review
2
Recruiter Screen
3
Phone Interview
4
Technical/Hiring Manager Interview
5
Final Interview/Offer Stage
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Culture Fit
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