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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

We are seeking a Senior ing functions within the First Line of Defense. This role will primarily focus on monitoring and analyzing Fraud Key Risk Indicators (KRIs), Risk Appetite Statement (RAS) metrics, Strategy and Rule monitoring oversight, governance documentation, and other enterprise fraud

performance metrics to ensure the Fraud Program operates within defined risk tolerances and governance expectations.

The Senior Risk Analyst will play a critical role in governance control, analyzing fraud performance trends, identifying emerging risk signals, supporting escalation of metric breaches, and delivering data-driven insights to senior leadership and enterprise risk committees. This position will also support audit, regulatory examination, and fraud risk assessment activities, helping ensure the Fraud Program maintains strong governance, transparency, and regulatory alignment.

While the primary focus of this role is fraud risk analytics and performance monitoring, the Senior Analyst will also assist the broader Fraud Program team in supporting program governance, documentation, strategy oversight, and cross-functional coordination across the Fraud ecosystem.

The ideal candidate will bring strong analytical capabilities, experience with risk assessment frameworks or audit processes, a deep understanding of fraud risk management within a banking or fintech environment, and the ability to drive cross-functional collaboration between all lines of business.

What you’ll do:Fraud Risk Metrics Monitoring & Performance Analytics (Primary Focus)

• Monitor and analyze Fraud Key Risk Indicators (KRIs), Risk Appetite Statement (RAS) metrics, and other enterprise fraud performance indicators across products and business lines.
• Identify performance trends, emerging risks, and early warning signals across fraud domains including account takeover, transaction fraud, disputes, and fraud operations performance.
• Support the escalation and investigation of metric breaches, working with cross-functional teams to determine root causes and corrective actions.
• Produce regular risk reporting and executive summaries for fraud governance committees and leadership forums.
• Develop and maintain data-driven insights and dashboards to improve transparency into fraud risk performance across the enterprise.

Fraud Risk Governance & Oversight

• Assist with maintaining and enhancing the Fraud Program’s KRI and KPI framework, ensuring alignment with enterprise risk management and regulatory expectations.
• Support ongoing metric validation, threshold monitoring, and governance processes to ensure fraud metrics remain accurate, stable, and meaningful.
• Partner with Fraud Strategy, Operations, Data, and Risk teams to ensure consistent measurement and interpretation of fraud risk performance across products.

Risk Assessment, Audit & Regulatory Support

• Assist in the execution of Fraud Risk Self-Assessments (FRSAs) and other targeted risk evaluations across fraud domains through data analytic needs.
• Support the tracking and remediation of fraud-related issues identified through audit, risk assessments, regulatory reviews, or control testing.
• Coordinate with Fraud Program Lead to support regulatory exam responses and documentation requests.

Fraud Program Governance & Documentation (Supporting Role)

• Assist in maintaining fraud program documentation, procedures, and governance artifacts, including playbooks, policies, and operational standards.
• Support coordination of fraud governance forums and committee reporting, ensuring accurate and timely risk reporting.
• Assist with cross-functional initiatives and program management efforts that support the overall fraud risk management ecosystem.

What you’ll need:

• 5+ years of experience in fraud analytics, risk management, or fraud program management.
• Strong experience in leading projects, working cross-functionally, and influencing senior stakeholders.
• Experience working with multiple cross-functional teams to deliver results
• Experience in banking and/or fintech industry
• Strong Knowledge of fraud prevention tools and techniques.
• Excellent problem-solving skills and ability to translate complex data into clear business recommendations.
• Strong proficiency in SQL, experience with visualization tools (e.g., Tableau) ● Familiarity with Python.
• Strong experience creating scalable playbooks, reporting templates, and spreadsheet-based workflows to improve risk management processes and cross-functional coordination.
• Highly self-directed, with demonstrated ability to think strategically, solve ambiguous problems, and independently drive initiatives from ideation through implementation.
• Strong presentation and executive communication skills, including developing clear, concise materials for senior leadership and regularly presenting insights, recommendations, and progress updates.

Nice to Have:

• Experience with Model Risk Management or Model Governance, a plus!
• Advanced working knowledge of Python for process automation, including writing maintainable code, testing solutions independently, and preparing them for production.
• Working knowledge of GitLab, DBT, and Airflow, including the ability to independently deploy, schedule, and maintain analytical workflows in production.
• Proficient in Airtable, including designing automations and workflow trackers to be leveraged across multiple product teams.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our

[Benefits at SoFi](https: //sofietyinfo.sofi.com/sofi-benefits) page!

So Fi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

So Fi is committed to an inclusive culture. As part of this commitment, So Fi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.