The Finance Analyst, Accounts Payable position is responsible for supporting internal teams, external vendors, and cross‑division customers in their use of online financial systems. Inquiries typically involve payment status, invoice discrepancies, and timely issue resolution across our U.S., Canadian, and Jamaican operations.

In addition to resolving daily operational issues, the Analyst builds strong relationships with vendors and internal stakeholders to reduce delays, prevent recurring errors, and improve end‑to‑end payment accuracy and reliability. The position also plays a key role in AP month‑end close activities and related supporting tasks. The role relies heavily on data analysis—identifying trends within departmental reporting and using those insights to drive process improvements, enhance efficiency, and strengthen overall AP performance.

This position also supports SBS (Sherwin Business Services) Accounts Payable team members and divisional accounting by performing report analysis, validating financial data, and contributing to accurate and timely financial reporting.

This position is not hybrid/remote and will be located at the Hinckley Parkway location in Cleveland, OH.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

POSITION REQUIREMENTS

Required:

• Bachelor’s Degree in Accounting, Finance or Business Administration
• 1+ years of experience in Business or Finance
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age
• Experience with Microsoft Office products Word, Excel, and PowerPoint

Preferred:

• 1+ years of accounts payable experience within a large manufacturing and/or retail sales environment.
• Experience with Oracle
• Experience with On Base
• Experience with Coupa

Travel: 10%

CORE RESPONSIBILITIES AND TASKS

Payment Issue Resolution:

• Monitor and resolve all rejected, returned, or failed payments across multiple banking platforms and payment methods (ACH, wire, virtual credit card, check).
• Coordinate with vendors and internal partners to reissue payments and prevent recurring issues.
• Conduct daily review of potential fraudulent payment cases and positive pay exceptions.
• Process manual and ad‑hoc payments as needed, including rent disbursements, BMG intercompany payments, and other urgent or exception‑based payment scenarios.

Month-End Close, Reporting and Trend Analysis

• Perform the month‑end AP close in Oracle Cloud, including weekly reporting throughout the period. Distribute Unaccounted Transaction and Create Accounting reports and collaborate with IT and AP team members to research and resolve system and accounting errors by month‑end close.
• Perform aging analyses of open payables to ensure timely resolution and mitigate financial exposure.
• Conduct Accounts Payable Trend Analysis and share insights with key accounting contacts. Support broader analytical needs, such as interface reconciliations and other ad‑hoc reviews.
• Proactively monitor data indicators to recommend workflow or policy adjustments that enhance operational efficiency

Vendor and Internal Partner Support with Analytical Insight

• Serve as a primary point of contact for external suppliers and internal stakeholders, providing phone and email support to resolve system and payment issues.
• Troubleshoot AP system usage and payment inquiries by reviewing data and reporting, identifying root causes, and guiding users toward accurate resolution.
• Collaborate with banking partners and internal teams to research and resolve payment‑related errors, ensuring accurate processing and timely issue resolution.
• Build strong, proactive relationships with vendors and internal teams to reduce payment delays and avoid disruptions in supply chain operations.
• Partner with global teams—including Global Supply Chain Accounting, IT, Business Process Improvement, Purchasing, divisional accounting, and field personnel—to resolve cross‑functional issues and support standardized processes.

Management of Additional Accounts Payable Processes:

• Serve as the primary contact for Payment Request Tool (PRQ) invoices by supporting employees with questions, performing daily review and approval of requests for policy compliance, and analyzing and correcting submissions for accuracy.

• Record the monthly accrual journal entry for invoices from PRQ that are pending approval at month‑end.

• Serve as the backup for processing wire payments originating from the Payment Request Tool, as well as the manual processing of Jamaica payments in Oracle Cloud.

Balance Sheet Account Reconciliation and Analytical Review

• Perform monthly balance sheet reconciliations for AP‑related accounts, identifying accounting issues within AP systems and supporting resolution of reconciling items.
• Conduct aging analysis on balance sheet accounts to maintain compliance with departmental standards and ensure accurate representation of liabilities.
• Utilize reconciliation trends to highlight recurring issues and recommend corrective measures

Special Projects and Process Improvement Initiatives:

• Contribute analytical expertise to continuous improvement projects, using data measurement tools, performance indicators, and trend analysis to recommend efficiency enhancements and cost‑reduction opportunities.
• Assist leadership with reporting needs, root‑cause analysis, and evaluation of operational performance metrics.