Service Now is looking for a Senior Account Executive to own the mid-market commercial business across the Africa region. You will carry full quota responsibility for a defined territory — driving new logo acquisition, expanding existing accounts, and positioning the Now Platform as the enterprise digital transformation platform of choice. This is a high-growth, greenfield opportunity in one of the world's fastest-developing technology markets.

Service Now is looking for a Senior Account Executive to own the mid-market commercial business across the Africa region. You will carry full quota responsibility for a defined territory — driving new logo acquisition, expanding existing accounts, and positioning the Now Platform as the enterprise digital transformation platform of choice. This is a high-growth, greenfield opportunity in one of the world's fastest-developing technology markets.

• Execute consultative, multi-threaded sales at C-suite and VP level — connecting platform capability to measurable business outcomes.
• Build and maintain 3–4× pipeline coverage with accurate weekly forecasting
• Collaborate with pre-sales, solution consultants, professional services, and customer success to deliver an exceptional customer experience.
• Work with channel and alliances partners — including SI partners and hyperscalers — to activate co-sell and referral pipeline.
• Represent Service Now at regional conferences, customer forums, and partner events across Africa.
• 5+ years in B2B enterprise software or SaaS sales with a consistent record of quota attainment.
• Demonstrable experience selling into African markets with an established executive network across the region.
• Strong consultative selling skills — value-based, outcome-led, and MEDDPICC or equivalent methodology.
• Ability to manage complex, multi-stakeholder deals from discovery through close.
• CRM discipline with proficiency in Salesforce for pipeline and forecast management.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.

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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.