Job Description Role Description – Global Action Center (GAC) Analyst – EU & UKI Region Role Title: GAC Analyst (EU & UKI Region) Reports to: GAC Manager – EU/India Location: India (Hybrid) Client Focus: EU and UKI SME clients Incentive Plan: STIP eligible Role Purpose As part of the Global Action Center (GAC), the GAC Analyst supports standardized operational and sourcing activities for small and medium-sized clients across the EU and UKI regions. This role ensures proactive and accurate execution, workflow discipline, and consistent service delivery, aligned with the GAC operating model. The Analyst collaborates closely with both EU-based and India-based GAC teams to enable efficient service delivery and free Front Office teams to focus on higher-value activities. Key Responsibilities Client Operations & Delivery Support Execute standardized operational workflows for assigned EU and UKI SME clients (per GAC Model). Manage routine service requests, execution and follow-ups through digital and hybrid channels. Maintain and update client documentation, trackers, and internal systems. Support client onboarding steps: data gathering, supplier forms, system setup. Ensure consistent delivery aligned with GAC SLAs (accuracy, timeliness). Other Responsibilities as per GAC Model structure. Sourcing & Procurement Support Assist in preparing RFIs/RFQs using standardized GAC templates. Coordinate with suppliers for data requests, clarifications, and quotations. Perform bid collection and comparisons according to pre-defined methods. Ensure adherence to GAC sourcing playbooks and compliance checkpoints. Proactively maintain quality of sourcing lifecycle. Quality, Process Discipline & Data Accuracy Proactively follow all established SOPs and GAC workflows. Maintain high data accuracy across systems and documentation. Support continuous improvement through identifying inefficiencies or gaps. Ensure proper documentation management and compliance. Cross-Functional Collaboration Coordinate closely with GAC India for task allocation and escalations. Work with CoE teams to retrieve required technical inputs. Escalate deviations and non-standard client requests to the GAC Client Manager. Contribute to a cohesive, standardized GAC delivery ecosystem. Boundaries / What This Role Is Not Not a commercial role No sales, no negotiation, no pipeline ownership. Not responsible for bespoke or high-complexity delivery Escalated to Co Es/SET. Not a consulting/advisory role Focus is on standardized execution. Not SIP eligible STIP-only, operational role. Experience & Skills 1–3 years of experience in operations, service delivery, procurement support, or coordination roles. Strong working proficiency in English; Other EU-languages is an advantage. Strong attention to detail and ability to follow structured workflows. Comfortable working in digital tools, trackers, and workflow systems. Strong written communication and coordination skills. Proactive and collaborative mindset in a fast-paced environment Success Metrics (Aligned with GAC Operating Model) SLA adherence for task turnaround and response times. Accuracy and completeness of data and documentation. Internal quality assessment scores. Process compliance and workflow discipline. Contribution to operational efficiency and standardization. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Job Description Role Description – Global Action Center (GAC) Analyst – EU & UKI Region Role Title: GAC Analyst (EU & UKI Region) Reports to: GAC Manager – EU/India Location: India (Hybrid) Client Focus: EU and UKI SME clients Incentive Plan: STIP eligible Role Purpose As part of the Global Action Center (GAC), the GAC Analyst supports standardized operational and sourcing activities for small and medium-sized clients across the EU and UKI regions. This role ensures proactive and accurate execution, workflow discipline, and consistent service delivery, aligned with the GAC operating model. The Analyst collaborates closely with both EU-based and India-based GAC teams to enable efficient service delivery and free Front Office teams to focus on higher-value activities. Key Responsibilities Client Operations & Delivery Support Execute standardized operational workflows for assigned EU and UKI SME clients (per GAC Model). Manage routine service requests, execution and follow-ups through digital and hybrid channels. Maintain and update client documentation, trackers, and internal systems. Support client onboarding steps: data gathering, supplier forms, system setup. Ensure consistent delivery aligned with GAC SLAs (accuracy, timeliness). Other Responsibilities as per GAC Model structure. Sourcing & Procurement Support Assist in preparing RFIs/RFQs using standardized GAC templates. Coordinate with suppliers for data requests, clarifications, and quotations. Perform bid collection and comparisons according to pre-defined methods. Ensure adherence to GAC sourcing playbooks and compliance checkpoints. Proactively maintain quality of sourcing lifecycle. Quality, Process Discipline & Data Accuracy Proactively follow all established SOPs and GAC workflows. Maintain high data accuracy across systems and documentation. Support continuous improvement through identifying inefficiencies or gaps. Ensure proper documentation management and compliance. Cross-Functional Collaboration Coordinate closely with GAC India for task allocation and escalations. Work with CoE teams to retrieve required technical inputs. Escalate deviations and non-standard client requests to the GAC Client Manager. Contribute to a cohesive, standardized GAC delivery ecosystem. Boundaries / What This Role Is Not Not a commercial role No sales, no negotiation, no pipeline ownership. Not responsible for bespoke or high-complexity delivery Escalated to Co Es/SET. Not a consulting/advisory role Focus is on standardized execution. Not SIP eligible STIP-only, operational role.
Experience & Skills 1–3 years of experience in operations, service delivery, procurement support, or coordination roles. Strong working proficiency in English; Other EU-languages is an advantage. Strong attention to detail and ability to follow structured workflows. Comfortable working in digital tools, trackers, and workflow systems. Strong written communication and coordination skills. Proactive and collaborative mindset in a fast-paced environment Success Metrics (Aligned with GAC Operating Model) SLA adherence for task turnaround and response times. Accuracy and completeness of data and documentation. Internal quality assessment scores. Process compliance and workflow discipline. Contribution to operational efficiency and standardization.