求人 Schneider Electric

Schneider Electric

Specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

Field Service Technician

職種オペレーション

経験新卒・ジュニア

勤務地Richmond, Canada

勤務オンサイト

雇用正社員

掲載1ヶ月前

応募する

必須スキル

Project Management

The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.
Will supervise a field service crew on a range of project activities to meet customer requirements & will also provide project management services including cost estimates, ordering of parts, and scheduling and meeting delivery dates. Main Responsibilities: Instructing customers and sales personnel in the operation and maintenance of equipment; Performing warranty and recall work; Troubleshoot system failures and providing on site repairs in an effective manner, consulting with product support and engineering personnel to determine solutions to unusual problems in systems; Reporting customer suggestions on product improvement and existing product designs to the appropriate technical specialist; Implementing design modifications and providing installation support for the modifications; Performing start-up service as defined in specifications; Developing and maintaining ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintaining service equipment, tools and documentation; Perform other service work as needed in support of the broader region and customer base; Drive sales initiatives in coordination with service and national sales teams; Communicate daily with FSM and Coordinators to ensure execution of work; Responsible for customer satisfaction NPS on site. Qualifications and Skills required: Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 3-5 years field experience; Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems); Possess good interpersonal skills, communication skills (written and oral); Familiar with computers and Windows software. Position requirements: To meet customer shutdown and other scheduling requirements, position required to be a part of an on-call rapid response list, as well as afterhours work, including weekends. The compensation range for this full-time position, which includes base pay and sales incentive, is CAD $117,000-$127,000 for candidates who are B.C. residents. Our salary ranges are determined by including roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more. If you feel that your experience is either above or below the initial requirements listed, we still encourage you to apply for the position. We are considering candidates of varying seniority for this role, and the salary range will be adjusted accordingly based on your experience. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.
Will supervise a field service crew on a range of project activities to meet customer requirements & will also provide project management services including cost estimates, ordering of parts, and scheduling and meeting delivery dates. Main Responsibilities: Instructing customers and sales personnel in the operation and maintenance of equipment; Performing warranty and recall work; Troubleshoot system failures and providing on site repairs in an effective manner, consulting with product support and engineering personnel to determine solutions to unusual problems in systems; Reporting customer suggestions on product improvement and existing product designs to the appropriate technical specialist; Implementing design modifications and providing installation support for the modifications; Performing start-up service as defined in specifications; Developing and maintaining ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintaining service equipment, tools and documentation; Perform other service work as needed in support of the broader region and customer base; Drive sales initiatives in coordination with service and national sales teams; Communicate daily with FSM and Coordinators to ensure execution of work; Responsible for customer satisfaction NPS on site. Qualifications and Skills required: Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 3-5 years field experience; Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems); Possess good interpersonal skills, communication skills (written and oral); Familiar with computers and Windows software. Position requirements: To meet customer shutdown and other scheduling requirements, position required to be a part of an on-call rapid response list, as well as afterhours work, including weekends. The compensation range for this full-time position, which includes base pay and sales incentive, is CAD $117,000-$127,000 for candidates who are B.C. residents. Our salary ranges are determined by including roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more. If you feel that your experience is either above or below the initial requirements listed, we still encourage you to apply for the position. We are considering candidates of varying seniority for this role, and the salary range will be adjusted accordingly based on your experience. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.

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Schneider Electricについて

Schneider Electric

Public

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

従業員数

Rueil-Malmaison

本社所在地

$25B

企業価値

レビュー

10件のレビュー

3.8

10件のレビュー

ワークライフバランス

3.2

報酬

4.0

企業文化

4.1

キャリア

3.5

経営陣

3.4

72%

知人への推奨率

良い点

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

改善点

Upper management issues and lack of support

Enforcement of in-person work policies

Limited PTO and hiring freezes

給与レンジ

14件のデータ

Mid/L4

Mid/L4 · CONTINUOUS IMPROVEMENT ENGINEER

1件のレポート

$122,800

年収総額

基本給

$106,000

ストック

ボーナス

$122,800

面接レビュー

レビュー1件

難易度

3.0

/ 5

期間

14-28週間

内定率

100%

面接プロセス

Application Review

Recruiter Screen

Technical Interview

Hiring Manager Interview

Offer

よくある質問

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit