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Services Representative

Schneider Electric

Services Representative

Schneider Electric

Taipei, Taiwan

·

On-site

·

Full-time

·

2w ago

Required Skills

Electrical engineering

Equipment maintenance

Troubleshooting

Blueprint interpretation

English

Mandarin

Safety compliance

Report writing

世界領先的產品技術公司重點發展部門
多元訓練資源與職涯發展機會

看影片了解更多:
從緊急搶修到客戶信任的成就感
售後服務工程師的職涯故事

全球最永續企業Top 1

您將在客戶現場對所有施耐德產品進行安裝檢查維護故障排除和維修客戶設備和提供技術支援利用各種工具測試電路和設備分析設備故障原因並為客戶說明維護手冊內容

工作職責

  1. 提供卓越的客戶服務與建議
  2. 對施耐德電氣產品組合中的設備執行啟動/調整/測試
  3. 對設備進行預防性計劃性和計劃外維護
  4. 記錄每個站點所有必需信息並提供技術報告
  5. 現場工作執行後提供當日的服務時間和費用由客戶簽字驗收
  6. 正確記錄標記設備維修時所使用的所有故障或短缺料件並將其送回指定的維修地點

※此職務須能配合客戶地點出差至其他縣市但多為當日往返行程無須長期派駐外地

What you will do:

  1. Provide outstanding customer service.

  2. Advise customers on best practice, new services and upgrade opportunities.

  3. Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.

  4. Perform Preventive, scheduled and unscheduled Maintenance on equipment.

  5. Track Installed Base. (serviceable assets)

  6. Submit Opportunity Detected during his interventions.

  7. Support serviceable Schneider equipment including but not limited to: electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives.

  8. Leads or contributes to Field Services small projects coordination and execution on customer site. (end of life, modernization, upgrade etc)

  9. Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.

  10. Perform basic audits of customer's electrical systems and equipment.

  11. Bachelor/ Master Degree in Electrical Engineering or equivalent

  12. High level of technical knowledge of electronic/electrical component theory.

  13. Ability to work minimum supervision and independently

  14. Leading the team in complying with all safety policies, practices and procedures

  15. Ability to write reports and procedure manuals in both English and Mandarin

  16. 能獨立工作
    2.能遵守並執行所有安全作業流程
    3.能夠理解英文使用手冊並能回報問題狀況

Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values

  • Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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About Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

Employees

Rueil-Malmaison

Headquarters

Reviews

4.0

45 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

4.2

Career

4.5

Management

3.5

84%

Recommend to a Friend

Pros

Cutting-edge technology stack and interesting technical challenges

Competitive compensation packages with equity

Strong engineering culture with focus on code quality

Cons

Some legacy systems that need modernization

Work-life balance can be challenging during product launches

Fast-paced environment with tight deadlines

Salary Ranges

3 data points

Principal/L7

Senior/L5

Principal/L7 · Principal Data Scientist

0 reports

$211,000

total / year

Base

-

Stock

-

Bonus

-

$179,350

$242,650

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

Technical/Hiring Manager Interview

3

HR Screen

4

Final Interview Round

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit