
The Customer Company - CRM + Data + AI + Trust
Senior Manager Technical Consulting (Salesforce experience is mandatory)
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Salesforce
Senior Manager Technical Consulting (Salesforce experience is mandatory)
3+ months ago• Bangalore, India (+1 more)Hyderabad, India
Viewed on February 1, 2026
Apply on company site
About Us
Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
- Size: 10000+ employees
- Industry: Technology
View Company Profile:
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Department Description:
- Salesforce Professional Services
- Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact.
Role overview:
Salesforce is currently seeking a Senior Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
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By signing up, you agree to our In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 25% billable and in addition to team leadership, you will work with our customers and partners as a senior technical architect to solve critically important business challenges using Salesforce's Industries Cloud.
Responsibilities:
- You'll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Industries projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
- You'll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers' needs.
- Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
- Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
- Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
- Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
- Lead a project team of developers focused on driving optimized solutions for our Industries clients leveraging Salesforce Service Cloud, Sales Cloud, and Experience Cloud
- Ensure the success of these teams while securing the highest CSAT and business outcomes
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
- Establish trust with the customer's leadership, promoting and/or implementing best practices with SFI and Salesforce
- Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion
Minimum Requirements:
- 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
- 8+ years of people management experience
- Strong application design skills combined with strong data, integration, and security architecture skills
- Expertise in one or multiples of → Industry Cloud, Sales/Service/Experience Cloud, and Vlocity Omni Studio
- Integration Architecture (Must have)
- Platform Security (Must have)
- Identity and Access Management / Integration Security
- Sharing and Visibility (Must have)
- Data Architecture and Management (Must have)
- Architectural Design Patterns
- Apex Design Patterns (Must Have)
- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
- Proficiency in English
Preferred Requirements:
- Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
- Omni Studio Developer/Consultant
- Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Resourceful and innovative thinker who can work through and solve problems
- Adept at navigating/mediating conflict and fostering healthy dialogue
- Strong interpersonal skills - nurture effective working relationships with others
- Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Client-provided location(s): Bangalore, India, Hyderabad, India Job ID: Salesforce-JR283553Employment Type: FULL_TIMEPosted: 2025-05-13T12:24:29Apply on company site
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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Salesforce 소개

Salesforce
PublicA cloud-based software company that provides customer relationship management software and applications.
10,001+
직원 수
San Francisco
본사 위치
$243B
기업 가치
리뷰
10개 리뷰
4.3
10개 리뷰
워라밸
3.2
보상
4.5
문화
4.6
커리어
4.2
경영진
4.1
78%
지인 추천률
장점
Great benefits and high salary
Excellent work culture and supportive management
Career advancement and development opportunities
단점
Work-life balance challenges and long hours
High-pressure environment with heavy workload
Fast-paced environment with high expectations
연봉 정보
50개 데이터
Mid/L4
Senior/L5
Mid/L4 · ANALYST BUSINESS INTELLIGENCE
1개 리포트
$156,823
총 연봉
기본급
$120,633
주식
-
보너스
-
$156,823
$156,823
면접 후기
후기 4개
난이도
3.0
/ 5
면접 과정
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Technical Assessment
5
Virtual Technical Interview
6
Onsite/Final Interview Loop
7
Manager Interview
자주 나오는 질문
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Past Experience
최근 소식
Great WLB and benefits; work for SWE could be more technically challenging
Benefits are incredible with attractive ESPP and generous time off, but tech stack is described as ancient
blind
·
WLB not good & culture is getting changed day by day
Internal political situation deteriorating, frequent layoffs impacting remaining employees workload and wellbeing
glassdoor
·
Great work life balance but unclear career growth
WLB is great with flexible hours and remote-friendly policies, but promotion opportunities are very limited
blind
·
Good pay but culture getting worse day by day
Compensation is decent but culture has shifted to high performance focus with constant reorgs and leadership changes
blind
·