2026 Summer Intern

• Heroku Business Operations

3+ months ago• San Francisco, CA (+1 more)
New York, NY

About Us

Salesforce brings companies and customers together in the number one Customer Relationship Management platform.
Size: 10000+ employees

Industry: Technology

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce, the Customer Company, inspires the future of business with AI + Data + CRM. Guided by core values, they help companies connect with customers in new ways and empower employees to be trailblazers who drive their careers and improve the world. If you believe in using business as a platform for change, you've come to the right place.

About the Heroku Business Operations Team

The Heroku Business Operations team translates Heroku's business vision and plans into reality. The team focuses on driving growth and efficiency through data-driven insights, customer-centric programs, and transformational business processes. As an intern, you'll be at the forefront of a major business transformation, helping to modernize and automate Heroku's business operations to fuel its next phase of growth. This is a unique, high-visibility opportunity to actively participate in shaping the future of a well-known developer platform

What You'll Do:

• As a Summer 2026 Intern
• Heroku Business Operations, you'll get hands-on experience in a dynamic, fast-paced environment. Your responsibilities will include:
• Business Performance Analysis: Evaluating business performance against growth targets and supporting daily operations.
• Strategic Projects: Contributing to high-impact projects such as an Attrition Deep Dive to understand and address customer churn, and a Go-To-Market (GTM) analysis to optimize sales and marketing strategies. You may also be involved with initiatives focused on financial and operational automation, pricing transformation, and AI integration.
• Metric Definition and Interpretation: Defining and interpreting key performance metrics to deliver insights and recommendations to leadership.
• Process Optimization: Triaging operational issues and helping to optimize systems and processes for scalability.
• Cross-Functional Collaboration: Working with various teams across the organization, including Finance, Marketing, Product & Sales, to support business needs.

Required Skills

To be successful in this role, you should have:

• Strong Analytical and Problem-Solving Skills: The ability to structure complex problems, ask insightful questions, and use data to develop actionable recommendations.
• Excellent Communication: The ability to translate complex data into clear, compelling presentations for a senior-level audience.
• Cross-Functional Collaboration: Experience working on cross-functional projects and collaborating with diverse teams.
• Start-Up Mentality: A proactive and resourceful mindset with the ability to manage multiple priorities in a dynamic environment.
• Advanced Excel Skills: High proficiency in Excel, including complex formulas, Pivot Tables, and other functions for analyzing large datasets.
• Proficiency in SQL: The ability to write and execute SQL queries to extract and manipulate data from databases.

Preferred Qualifications

We are particularly interested in MBA candidates with a passion for business strategy and technology. Prior experience in a highly analytical role such as consulting, investment banking, or sales operations is a plus. Experience with data visualization tools like Tableau is also a "nice to have" skill.

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $55 to $55.

For California-based roles, the base salary hiring range for this position is $55 to $55.

Client-provided location(s): San Francisco, CA, New York, NY

Job ID: Salesforce-JR311391

Employment Type: INTERN

Posted: 2025-09-19T20:15:49
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Adoption Leave
• Return-to-Work Program
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Happy Hours
• Snacks
• Some Meals Provided
• Company Outings

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• 401(K) With Company Matching
• Company Equity
• Stock Purchase Program
• Performance Bonus
• Relocation Assistance
• Financial Counseling

Professional Development

• Tuition Reimbursement
• Learning and Development Stipend
• Promote From Within
• Mentor Program
• Shadowing Opportunities
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Leadership Training Program
• Professional Coaching
• Work Visa Sponsorship

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Unconscious Bias Training
• Diversity, Equity, and Inclusion Program

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