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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This is a high-impact role within Salesforce’s Professional Services organization, where strategy and execution come together. You will partner closely with senior leaders to influence priorities, shape long-term go-to-market (GTM) strategies, and drive the operational changes that turn plans into results.
We are seeking a proactive Analyst or Lead to join our Global Sales Strategy & Operations team. In this high-visibility role, you will operate in a fast-moving, evolving environment to optimize business performance, drive GTM innovation, and enable the organization to scale. You will assist with core planning, forecasting, performance management, and executive reporting, delivering insights that guide decision-making at the highest levels.

Your Responsibilities & Impact

• Strategy & Execution Partner: Act as the regional Sales Strategy & Operations lead and trusted advisor to the LATAM Sales Leader and senior stakeholders. Drive day-to-day execution including forecasting, pipeline analysis, seller productivity tracking, and business reviews.
• Go-to-Market Planning & Execution: Assist the team in gathering data and preparing materials for the annual planning cycle, including basic analysis for org design and quota setting.
• Bookings-to-Revenue Forecasting: Support the regional bookings forecasting process by maintaining data hygiene, updating forecast reports, and preparing initial drafts of executive summaries for review by the Sales Leader. Partner directly with regional Business Operations and Sales Leaders translate pipeline health and bookings into revenue insights, proactively recommending revenue impacts from deals and strategic investments.
• Business Health & Data-Driven Insights: Maintain and update standard business health reports and dashboards. Flag any emerging data inconsistencies or trends to the Business Operations Manager for further investigation.
• Operating Cadence & Process Optimization: Partner with regional Leadership to manage the operating rhythm of the business, including Quarterly Business Reviews (QBRs) and performance deep-dives. Participate in initiatives to simplify and automate existing processes—incorporating AI where applicable—for improved efficiency and data quality across reporting and analytics.

Desired Skills & Experience

• Foundational experience in Sales Strategy, Sales Operations, Rev Ops, or Business Operations — ideally within a SaaS or high-growth environment.
• Forward-thinking approach to productivity, including the proactive use of AI tools to automate workflows and enhance decision-making.
• Strong analytical and problem-solving skills, with an ability to manage and reconcile large datasets.
• Proficiency in Google Sheets/Excel and presentation tools (Slides/PowerPoint).
• Excellent written and verbal communication skills.
• Strong ownership mindset — proactive, detail-oriented, and comfortable operating with ambiguity.
• Detail-oriented with a proactive approach to task completion.
• A growth mindset and eagerness to learn in a fast-paced, ambiguous environment.

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.