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Job Description:

Candidates must be flexible to work 1st and 2nd shift.

START ON A CAREER PATH THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Operations Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career, with real growth, in a focus and timely fashion.

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within, based on performance. Though this program is designed to be completed in 18-24 months, there is opportunity to complete it in as little as 12 months. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on Ryder Shares!

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek

, [America's Best Large Employers](http: //newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Forbes-Americas-Best-Large-Employers-for-2023/default.aspx) byForbes

, [World's Most Admired Companies](https: //investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Named-Among-FORTUNE-Magazines-Worlds-Most-Admired-Companies-for-11th-Consecutive-Year/default.aspx) byFortune Magazine

, [Top Company for Women to Work for in Transportation](http: //newsroom.ryder.com/news/news-details/2023/Ryder-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation/default.aspx) byWomen in Trucking,

[Overdrive Award](http: //newsroom.ryder.com/news/news-details/2023/Ryder-Receives-2022-Overdrive-Award-from-General-Motors/default.aspx) byGeneral Motors

, Food [Logistics' Top 3PL Award](https: //newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Food-Logistics-Top-3PL--Cold-Storage-Providers-to-Food--Beverage-Industry-for-11th-Consecutive-Year/default.aspx) bySDC EXEC

, [Reader's Choice Excellence Awards](https: //secure-web.cisco.com/1CUBcGw3_APU3RMGEja569TZzBm2caG4Ea_-3CLb8FfahM3LviFV5QDHJkMnPOyyuSHbvL-lXcReftLViMfS2lS9SQGCT2INLivRJtWWpTbiYZiyNUnJlXBGzROxDO0d-KYQsPXY_xYbAjGvUerGgyK8Fx36pHRi_8ao2YgM3djEJOsg4sr1CfAnzxSR5Waw4ysgdhCThm5ksEH_bbr6nKIhEz_5juKOSjhGyBd4R5Go9scP5OdodXgOwYaeGc77bzXjo8gzIaC1A-Jw9MCrMZYnS7k_JAHeMmWN2ZuN42oE6P2KJw6jw-KdP9vVjMPgl/https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fnewsroom.ryder.com%2Fnews%2Fnews-details%2F2022%2FRyder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics%2Fdefault.aspx__%3B%21%21EUP8WnNBkVk%21iQeyNxBvHiwDZykLNAd7Un83q-HM4i-B27u-G4-igFrXivJS0hCWqFBjG3CH4FelESbt8z1Y99YmiRIbEK1K41Ye%24) byInbound Logistics

**, & Top Women to Watch in Transportation. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that,Verizon has recognized Ryder with Supplier Environmental Excellence Award.

Have we mentioned we value our people? Hear it from the people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices, Required.

• Strong verbal and written communication skills , Required.

• Instills commitment to organizational goals , Required.

• Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.

• Flexibility to operate and self-driven to excel in a fast-paced environment , Required.

• Strong mechanical skills , Required.

• Effective interpersonal skills Excellent influencing skills, Required.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.

• Ability to work independently and as a member of a team, Required.

Qualifications

• Bachelor's Degree, Required.

• 1 year or more in customer service with issues resolution experience, Preferred.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.

• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#FB

#INDexempt

Job Category

Operations and Support:

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$55K

Maximum Pay Range:

$60K

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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