Customer and Quality Assurance Engineer (m/w/d), Quality department

Date Posted: 2026-02-13
Country: Germany
Location: DE-NW-RATINGEN-115 ~ Kaiserwerther Strasse 115 ~ QUATTRIUM
Position Role Type: Unspecified

About Collins Aerospace and Kidde Deugra

At Collins Aerospace, we work side-by-side with our customers to solve the toughest aerospace and defense challenges. We combine boundless imagination with a broad portfolio and an unmatched commitment to our clients. With a comprehensive portfolio, extensive capabilities and broad expertise, we develop intelligent solutions to meet the demands of a rapidly evolving global market – all with the best innovations and technologies for the industries we serve.

We at Kidde Deugra Brandschutzsysteme GmbH, based in Ratingen near Düsseldorf, have the mission as part of Collins Aerospace to protect human lives through innovative fire protection and fire suppression systems. Our company designs and manufactures automatic smoke detectors, fire alarm and extinguishing systems for a wide range of military and civilian vehicles. We are experts and pioneers in this field and adapt to the future according to market requirements and growth.

About the Role

Contribute to Collins Customer and Quality Excellence by acting as a focal point for all quality questions across a program's lifecycle! In this role you will work with a high degree of autonomy on a broad range of interesting, complex, and varied questions, driving solutions and improvements in close cooperation with Collins Program Management, Engineering, Production, and Procurement functions.

Responsibilities

• Focal point for all quality questions across program life cycle
• Project management of customer-relevant quality assurance activities
• Ensure implementation of applicable quality requirements from RTX, Collins, customers and regulatory standards for products, processes and systems
• Internal and external coordination in case of quality deviations and non-conformities, and drive RCCA and problem resolution
• Prepare, review and release product & process quality (assurance) documents and reports
• Support internal and external audits
• Advance quality compliance and improvement
• Support product and production process changes, work transfers and Continuous Improvement initiatives (LEAN/CORE)

Qualifications

• Bachelor´s or Master´s degree in an advanced technical discipline or several years of equivalent professional experience, ideally in the defense sector
• Deep understanding of quality processes and best practices
• Very good (business fluent) written and spoken English and German language skills
• Good MS Office skills, experience with Navision is an advantage
• Excellent communication skills with a high degree of persuasiveness, assertiveness, and persistence
• Ability to deal with complex and difficult situations
• Independent and goal-oriented way of working in an international environment
• Willingness to travel (about 10%)
• Flexibility and ability to work in a team

Benefits

• Special payments
• Work-life balance
  • Mobile working
  • Flexible working hours
  • 30 days of paid vacation
• Canteen subsidy
• Seasonal benefits
• Global career opportunities
• Internal and external training measures

Equal Employment Opportunity

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

About RTX

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.