Company:

Qualcomm India Private Limited:

Job Area:

Operations Group, Operations Group > Business Operations

General Summary:

Team – Global Commercial Operation (GCOps)

About GBFS Team: The Global Business and Finance Support (GBFS) team provide support to HQ and global regional team on Finance & Business Operation activities. This job role is to support day-to-day Sales Operations for distributor channels, ensuring clean data, timely order-to-cash execution, accurate claims processing, and visibility into sell-in / sell-through performance. This role is execution-focused with strong attention to detail and process discipline.

General Job Summary: The Sales Operations team plays a critical role in enabling revenue growth and operational excellence across distributor business. This position supports the end-to-end sales operations process, including Quoting, pricing, claims, and channel performance reporting. The role ensures data accuracy, process compliance, and timely execution of operational tasks while partnering with cross-functional teams such as Sales, Finance, and Distributors.

Roles & Responsibilities:

• Design and maintain dashboards for sell-in/sell-through, revenue, pricing leakage, claims, and distributor performance.
• Own analytics, insights, and process optimization for distributor sales operations. This role turns data into decision, building scalable reporting, improving forecast accuracy, and driving channel performance with root-cause analysis.
• Partner with Sales and distributors to improve forecast accuracy; implement demand signals from POS and pipeline.
• Maintain distributor master data (accounts, quote, design registration, claims, inventory, POS) and ensure data hygiene.
• Monitor channel inventory, aging, and stock health; flag slow/non-moving items and potential stockouts.
• Prepare weekly/monthly dashboards (orders, revenue, claims status, inventory, distributor scorecards).
• Ensure adherence to policies on pricing, discounts, credit, collections, and documentation.
• Create SOPs and control frameworks; lead small improvement projects with measurable outcomes

Key skills / Experience required:

• Requires minimum 4+ years related experience in Business Operations / Sales Operations
• Master’s degree in business management / Analytics, Operations.
• Knowledge of semiconductor supply chain, distributor pricing and rebate structures.
• Working knowledge of CRM/ERP (e.g., SFDC/SAP/Oracle), Excel, Power BI/ Tableau (user level), distributor portals.
• Strategic thinking with operational rigor, continuous improvement, structured communication, cross-functional leadership.
• Positive attitude and willingness to learn and upskills with tools – Adv- Excel, Power BI etc.
• Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed
• Strong written and verbal communication skills.

Minimum Qualifications:

• Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR
  High School Diploma or equivalent and 4+ years of business operations or related experience.

Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls on regular basis and/or working in shift (2.30pm to 11.30pm) as needed

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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