Company:

Qualcomm China

Job Area:

Engineering Group, Engineering Group > Hardware Applications Engineering

General Summary:Job Overview

• Focus on local customers and manage customer quality issue solution for all Qualcomm products from customer R&D, mass production to field return
• Conduct lab test at system level test platform for returned failing devices from customer to all QUALCOMM products in China region which covers analog/digital and transceiver products from mobile, computing, automotive business
• Physical device analysis (inspection result review/ Solderability analysis with Xray/chips/ Grinding/ion milling )
• Work independent of basic functionalities and sanity test for RMA devices with electrical tests/validations
• Work with cross team for electrical analysis / SW debug or HW debug
• Draft RMA test report and conduct RMA system optimization/improvement
• Monitor key performance indicators such as Cycle Time (TAT), DPPM (Defective Parts Per Million) trends, and open RMA counts.
• Update customers in a timely fashion regarding the status of quality issues or any requests
• Work with local Application team closely for system level quality issue problem solving
• Cooperate with global CQE/PQE and related team for quality issue following up and worldwide CQE strategy implementation
• Work with local Sales/ Customer Service/ Engineering team closely especially for customer related PCN notification and following up
• Support more offshore facilities of worldwide customers

Qualification

• Bachelor’s or Master’s degree in Physics, Electronics, or related disciplines.
• Minimum 3 years of working experience as hardware R&D or Testing Engr from cell phone OEM, or AE/FAE from semi-conductor vendor with a good technical understanding, able to review customer's Block diagram/schematic/layout/test result and troubleshooting
• Good knowledge on cell phone or computing/automotive chipset product quality standard/requirement, and strong skills in problem solving for system level quality/application issue
• Strong interpersonal communication skill with customer and internal team
• Team work for problem solving
• Proficiency in English
• Being honesty and initiative
• Knowledge of quality tools and reliability concepts is a plus
• Experiences of Linux /QNX OS system is a plus
• Experiences of application and log /dump analysis for mobile/auto products is a plus
• Have background/experiences on physical analysis of chip products is a plus
• Afford for frequent domestic and oversea travel.

Minimum Qualifications:

• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 2+ years of Hardware Applications Engineering or Hardware Design experience or related work experience. OR
  Master's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 1+ year of Hardware Applications Engineering or Hardware Design experience or related work experience.
  OR
  PhD in Electrical/Electronics Engineering, Computer Engineering, or related field.

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