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Pfizer
Pfizer

Breakthroughs that change patients' lives.

Customer Transformation and Innovation Manager

职能客户成功
级别Lead级
地点China - Shanghai - Shanghai
方式现场办公
类型全职
发布1周前
立即申请

ROLE SUMMARY:

Support the planning and execution of customer innovation and transformation strategies for China Inflammation & Immunology (I&I) and Geographic Expansion (GE) Business Units. This role is responsible for the operation of innovation and transformation platforms and for driving business impact by influencing internal and external customers and stakeholders.

ROLE RESPONSIBILITIES:

  • Align with the company’s digital strategy to support go-to-market transformation and digitalization initiatives within the Business Units.

  • Support BU go-to-market model transformation through digitalization by providing necessary materials and performance measurements.

  • Understand and apply the principles, practices, and ethics involved in developing effective cross-functional digital programs within the Business Units.

  • Identify synergy opportunities across business teams to maximize the value of collective digital investments across the Inflammation & Immunology and Geographic Expansion Business Units, and gain alignment and buy-in from stakeholders to execute identified synergies.

  • Help build digital capability platforms to enable the Field Force (F.F.) to improve effectiveness and execution efficiency.

  • Implement digital initiatives and transformation plans in close collaboration with cross-functional teams.

  • Partner with internal and external functions to leverage company resources and ensure that in-market digital services and programs are executed effectively, in alignment with company standards and compliance requirements.

  • Apply marketplace insights, competitive profiles, product profiles, market research, and detailed analyses to develop and enhance innovative multichannel marketing programs and strategies for the assigned portfolio across the I&I and GE business ecosystem.

  • Develop digital operation plans and key initiatives to support brand-level digital strategies.

  • Manage digital data collection, analysis, and database governance.

  • Drive digital internal training programs and facilitate knowledge sharing across teams.

QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor’s degree required.

  • Diverse commercial experience preferred.

  • 1+ years of experience in pharma or related industries, preferably in marketing management or digital marketing management.

  • Experience in the internet or digital business industry is a plus.

  • Ability to communicate effectively in both English and Mandarin Chinese.

  • Ability to manage multiple projects and timelines in a complex organizational structure and multitask effectively.

  • Strong interpersonal, influencing, and communication skills.

  • Experience working with agencies and external vendors.

  • Working knowledge of marketing and campaign management solutions.

  • Strong facilitation skills with the ability to convey best practices and learning.

  • Demonstrated business acumen and entrepreneurial mindset.

  • Ability to act decisively in a fast-moving and complex environment.

  • Objective-oriented and results-driven mindset.

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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关于Pfizer

Pfizer

Pfizer

Public

Pfizer Inc. is an American multinational pharmaceutical and biotechnology corporation headquartered at The Spiral in Manhattan, New York City. Founded in 1849 in New York by German entrepreneurs Charles Pfizer (1824–1906) and Charles F.

10,001+

员工数

New York City

总部位置

$280B

企业估值

评价

10条评价

4.0

10条评价

工作生活平衡

3.2

薪酬

4.3

企业文化

4.1

职业发展

3.4

管理层

3.5

72%

推荐率

优点

Good salary and competitive compensation

Supportive management and team collaboration

Innovative and interesting projects

缺点

High workload and overwhelming demands

Long hours and fast-paced environment

Limited career advancement opportunities

薪资范围

11个数据点

Junior/L3

Mid/L4

Senior/L5

L3

Junior/L3 · SENIOR ASSOCIATE SCIENTIST

1份报告

$86,450

年薪总额

基本工资

$66,500

股票

-

奖金

-

$86,450

$86,450

面试评价

4条评价

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

HireVue Video Interview

4

Hiring Manager Interview

5

Final Interview/Panel

6

Offer Decision

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Case Study