トレンド企業

Pfizer
Pfizer

Breakthroughs that change patients' lives.

Customer Transformation and Innovation Manager

職種カスタマーサクセス
経験リード級
勤務地China - Shanghai - Shanghai
勤務オンサイト
雇用正社員
掲載1週間前
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ROLE SUMMARY:

Support the planning and execution of customer innovation and transformation strategies for China Inflammation & Immunology (I&I) and Geographic Expansion (GE) Business Units. This role is responsible for the operation of innovation and transformation platforms and for driving business impact by influencing internal and external customers and stakeholders.

ROLE RESPONSIBILITIES:

  • Align with the company’s digital strategy to support go-to-market transformation and digitalization initiatives within the Business Units.

  • Support BU go-to-market model transformation through digitalization by providing necessary materials and performance measurements.

  • Understand and apply the principles, practices, and ethics involved in developing effective cross-functional digital programs within the Business Units.

  • Identify synergy opportunities across business teams to maximize the value of collective digital investments across the Inflammation & Immunology and Geographic Expansion Business Units, and gain alignment and buy-in from stakeholders to execute identified synergies.

  • Help build digital capability platforms to enable the Field Force (F.F.) to improve effectiveness and execution efficiency.

  • Implement digital initiatives and transformation plans in close collaboration with cross-functional teams.

  • Partner with internal and external functions to leverage company resources and ensure that in-market digital services and programs are executed effectively, in alignment with company standards and compliance requirements.

  • Apply marketplace insights, competitive profiles, product profiles, market research, and detailed analyses to develop and enhance innovative multichannel marketing programs and strategies for the assigned portfolio across the I&I and GE business ecosystem.

  • Develop digital operation plans and key initiatives to support brand-level digital strategies.

  • Manage digital data collection, analysis, and database governance.

  • Drive digital internal training programs and facilitate knowledge sharing across teams.

QUALIFICATIONS AND REQUIREMENTS:

  • Bachelor’s degree required.

  • Diverse commercial experience preferred.

  • 1+ years of experience in pharma or related industries, preferably in marketing management or digital marketing management.

  • Experience in the internet or digital business industry is a plus.

  • Ability to communicate effectively in both English and Mandarin Chinese.

  • Ability to manage multiple projects and timelines in a complex organizational structure and multitask effectively.

  • Strong interpersonal, influencing, and communication skills.

  • Experience working with agencies and external vendors.

  • Working knowledge of marketing and campaign management solutions.

  • Strong facilitation skills with the ability to convey best practices and learning.

  • Demonstrated business acumen and entrepreneurial mindset.

  • Ability to act decisively in a fast-moving and complex environment.

  • Objective-oriented and results-driven mindset.

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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Pfizerについて

Pfizer

Pfizer

Public

Pfizer Inc. is an American multinational pharmaceutical and biotechnology corporation headquartered at The Spiral in Manhattan, New York City. Founded in 1849 in New York by German entrepreneurs Charles Pfizer (1824–1906) and Charles F.

10,001+

従業員数

New York City

本社所在地

$280B

企業価値

レビュー

10件のレビュー

4.0

10件のレビュー

ワークライフバランス

3.2

報酬

4.3

企業文化

4.1

キャリア

3.4

経営陣

3.5

72%

知人への推奨率

良い点

Good salary and competitive compensation

Supportive management and team collaboration

Innovative and interesting projects

改善点

High workload and overwhelming demands

Long hours and fast-paced environment

Limited career advancement opportunities

給与レンジ

11件のデータ

Junior/L3

Mid/L4

Senior/L5

L3

Junior/L3 · SENIOR ASSOCIATE SCIENTIST

1件のレポート

$86,450

年収総額

基本給

$66,500

ストック

-

ボーナス

-

$86,450

$86,450

面接レビュー

レビュー4件

難易度

3.0

/ 5

期間

14-28週間

面接プロセス

1

Application Review

2

HR Screen

3

HireVue Video Interview

4

Hiring Manager Interview

5

Final Interview/Panel

6

Offer Decision

よくある質問

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge

Case Study