The Company

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Product Manager within the Global Product Solutions team will be responsible for defining and executing the product strategy for Cross-Border Trade (CBT)—a critical focus area for Pay Pal’s global growth. This role will shape Pay Pal’s end-to-end product vision for international commerce, ensuring compliance with global trade regulations while delivering exceptional merchant and consumer experiences.

The successful candidate will drive the development of scalable solutions that simplify international selling and payments for merchants, balancing innovation, compliance, and operational efficiency. You will collaborate cross-functionally with teams in Engineering, Compliance, Risk, Operations, Sales, and Partnerships to bring strategy to execution, from concept through delivery and adoption.

This position is an individual contributor role with high visibility across Pay Pal’s global leadership.

Job Description: Essential Responsibilities:

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

The Senior Product Manager within the Global Product Solutions team will be responsible for defining and executing the product strategy for Cross-Border Trade (CBT)—a critical focus area for Pay Pal’s global growth. This role will shape Pay Pal’s end-to-end product vision for international commerce, ensuring compliance with global trade regulations while delivering exceptional merchant and consumer experiences.

The successful candidate will drive the development of scalable solutions that simplify international selling and payments for merchants, balancing innovation, compliance, and operational efficiency. You will collaborate cross-functionally with teams in Engineering, Compliance, Risk, Operations, Sales, and Partnerships to bring strategy to execution, from concept through delivery and adoption.

This position is an individual contributor role with high visibility across Pay Pal’s global leadership.

Key Responsibilities:

Strategic Ownership:

Define and execute the product strategy for Cross-Border Trade, aligning with Pay Pal’s global growth objectives and strategic imperatives.

Develop and maintain a multi-year roadmap that balances market expansion, regulatory compliance, and merchant enablement.

Execution & Delivery:

Lead the design, build, and rollout of new cross-border payment capabilities, including duty and tax management, localized compliance, and settlement optimization.

Drive the successful transition of MVPs to General Availability (GA) through scalable integration, operational readiness, and commercial adoption.

Customer Experience:

Embed customer and merchant insights into product decisions through usability studies, discovery sessions, and market research.

Ensure seamless product experiences that drive trust, transparency, and growth in international trade.

Cross-Functional Collaboration:

Partner with Compliance, Risk, Legal, Finance, Data Science, and Design teams to build globally compliant and scalable solutions.

Collaborate with regional leadership to localize product offerings across key markets (e.g., UK, EU, APAC).

Data & Performance Management:

Monitor key product metrics such as adoption, profitability, operational efficiency, and customer satisfaction.

Lead workstreams for analytics, market research, and competitive benchmarking to drive data-informed decision-making.

Governance & Reviews:

Participate in Product, Operating, and Business Reviews to ensure execution accountability and stakeholder alignment.

Track and report on key outcomes against roadmap milestones and OKRs.

Subsidiary:

Pay Pal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, Pay Pal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the Pay Pal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At Pay Pal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at Pay Pal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.