The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Reporting and Operations Manager is part of the team responsible for the optimization of key reporting and operational processes within PPEU, ensuring that data quality, governance, and compliance standards are consistently upheld. You will collaborate closely with both internal teams and external partners to deliver accurate and timely reports, maintaining operational excellence that aligns with the organization's goals and regulatory obligations
You will work closely with PPEU, Global colleagues and leadership to ensure effective data management and reporting requirements in line with applicable requirements, including regulations and guidelines issued by the Commission de Surveillance du Secteur Financier (CSSF), Banque centrale du Luxembourg (BCL) and European Central Bank (ECB).
To be successful, you will have strong awareness and understanding of baseline requirements on data management from European-level bodies like the European Banking Authority (EBA), the European Commission, and the Basel Committee on Banking Supervision (BCBS).
You will report to the Senior Reporting and Operations Manager.

Job Description:

Deliverables and key activities

Reporting Framework Execution

• Assist in developing and maintaining a Reporting Framework for PPEU that helps the Bank meet regulatory requirements and supports the company’s goals and objectives.
• Support the implementation of data management governance by helping to establish clear ownership, accountability, and control measures.
• Help gather, analyze, and interpret data to prepare accurate and timely reports for stakeholders such as senior management, clients, and regulators.
• Work closely with IT and data management teams to improve data quality, integrity, and accessibility.
• Suggest improvements to internal processes to help close gaps and maintain compliance with industry regulations and standards in reporting and related operations.

Data Quality and Governance Oversight:

• Support the execution and monitoring of Data Quality and Governance activities to help ensure compliance with Risk Data Aggregation and Reporting Requirements (RDARR) and BCBS-239 standards, assisting in aligning internal practices with regulatory expectations.
• Assist in coordinating first line efforts to manage risks related to data management, contributing to strategy and oversight of data aggregation processes and control activities.
• Help implement and maintain processes that monitor data accuracy, completeness, timeliness, and reliability for operational and financial reporting.
• Act as a liaison to support collaboration among operational teams, risk management, internal audit, compliance, and IT for ongoing data governance initiatives.
• Prepare and share routine reports on data quality monitoring and governance activities, summarizing key risks and progress toward compliance goals.
• Identify opportunities to improve operational effectiveness and efficiency, and help implement initiatives to streamline processes and reduce costs.
• Keep informed on industry trends and best practices in reporting and operations, supporting efforts to foster continuous improvement and innovation.

Stakeholder Management

• Support and manage communication processes between senior management and technical teams such as Compliance, Risk, IT, InfoSec, Internal Audit, and Global Data Governance to ensure timely information flow and alignment among all stakeholders.
• Compile detailed status updates and assist in creating presentations for senior leadership and key stakeholders to clearly communicate program status, highlight risks or issues, and outline upcoming activities or decisions needed.
• Assist the Global Regulatory Relations (GRR), Government Relations (GR), and Regulatory Compliance teams in maintaining positive engagements with regulatory authorities by coordinating communications and tracking regulatory requirements.
• Participate in industry working groups and forums related to regulatory topics by attending meetings, gathering relevant information, sharing organizational practices, and reporting insights to internal teams to support compliance initiatives.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Finance, Data Science, or a related field.
• Minimum of 8+ years of experience in a reporting and operations management role, preferably within the Banking, Payments or broader Financial Services industry.
• Strong analytical and problem-solving skills, with expertise in data analysis, business intelligence tools, and reporting software.
• Strong interpersonal and communication skills, with the ability to present complex information clearly and persuasively.

Technical Skills

• Strong understanding of banking regulations and ECB supervisory framework.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to interpret regulatory requirements and translate them into operational changes.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.