Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are:

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary:

Job Summary As the Senior Director for the Global Technical Services Scale Team, you will lead a global team of Professional Services Consultants dedicated to guiding customers through their post-sales network security and Zero Trust journey. You will be responsible for the successful delivery and deployment of Palo Alto Networks solutions worldwide, solidifying our position as the cybersecurity partner of choice.Key Responsibilities Define the long-term vision and execute a hyper-growth strategy to scale the Global Scale Team's delivery capacity and capabilities.Oversee the end-to-end delivery of complex cybersecurity engagements, ensuring exceptional quality standards and rapid time-to-value for customers.Build a culture that attracts, develops, and retains top-tier engineering and consulting talent, particularly in India, fostering an environment of innovation and inclusion.Act as the primary liaison between the India-based team and Global Technical Services leadership, ensuring seamless integration into global account strategies.Champion a data-driven, automation-first mindset to streamline delivery workflows, code generation, and testing processes.Collaborate with the Technical Services leadership team to define and execute the overall delivery strategy and associated strategic objectives.Partner with key stakeholders, including regional teams, PMO, and Services Sales, to drive organizational goals for revenue, margin, efficiency, and automation.

Qualifications:

Required Qualifications15+ years of professional experience, with at least 7+ years in a senior leadership role (Senior Director/VP level) within a Global Professional Services, System Integrator (SI), or Global Capability Center (GCC) environment.Proven track record of managing large-scale global delivery organizations (300+ headcount) with P&L or cost-center accountability.Deep understanding of the cybersecurity and Zero Trust ecosystem, including Network Security, Cloud Security, and Threat Intelligence.Experience setting up a delivery center from scratch or leading a significant expansion phase (0 to 1 and 1 to 100).Extensive experience leading culturally diverse teams, with specific experience managing teams in India.Solid financial acumen with experience managing a P&L of $10M+.Preferred Qualifications Experience leading an organization through a transformation from Time & Material (T&M) to Managed Services or Fixed-Fee outcome-based delivery models.Demonstrable experience building high-performing, engaged teams where talent is fully utilized.Experience working in a highly matrixed global environment, influencing stakeholders across different time zones without direct authority.Excellent stakeholder and vendor management skills, with a focus on upholding the mission of Palo Alto Networks.

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.