Job Description

We are seeking a strategic and experienced Director of Identity and Access Management (IAM) to lead the design, implementation, and governance of our enterprise IAM program. This role will drive the development and execution of IAM strategies to ensure secure, scalable, and compliant identity services across the organization. The ideal candidate will be a proven leader with deep expertise in IAM technologies, regulatory requirements, and cross-functional collaboration**.**

Key Responsibilities:

• Develop and lead the organization’s IAM strategy, aligning with enterprise security and business goals.
• Drive IAM process efficiency and automation initiatives to reduce manual workflows, accelerate provisioning cycles, and improve operational scalability across the identity lifecycle.
• Oversee implementation, administration, and lifecycle management of IAM tools and services (e.g., SSO, MFA, PAM, IGA).
• Define IAM policies, standards, and controls to ensure compliance with internal security policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR).
• Manage IAM governance processes including access reviews, role management, and user provisioning/deprovisioning.
• Lead IAM risk assessments and audits, working closely with compliance, audit, and legal teams.
• Partner with IT, HR, and business units to ensure seamless onboarding, access provisioning, and role-based access controls (RBAC).
• Drive IAM modernization initiatives, including cloud IAM integration and Zero Trust architecture.
• Lead and mentor a team of IAM engineers and analysts; oversee vendor management and contract negotiations.
• Track and report on IAM metrics and KPIs to senior leadership and stakeholders.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or related field; Master’s degree or MBA preferred.
• 10+ years of experience in IT, with at least 5 years focused on IAM in a leadership capacity.
• Deep understanding of IAM concepts and technologies: SAML, OAuth, OpenID Connect, LDAP, Active Directory, Azure AD, Okta, Sail Point, Cyber Ark, etc.
• Proven experience with IAM in cloud environments (AWS, Azure, GCP).
• Excellent leadership, project management, and communication skills.
• Relevant certifications a plus (e.g., CISSP, CISM, CCSP, GIAC, Certified Identity and Access Manager).

Preferred Skills:

• Experience leading IAM programs in large, complex enterprise environments.
• Familiarity with Dev Sec Ops, automation, and identity federation across hybrid environments.
• Ability to influence at all levels of the organization and translate complex security topics into business-friendly language.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$200,500.00 - $332,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_20-21.pdf