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Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Operations Manager located in Prai, Penang.

Responsible for effectively managing all strategic operational processes and resources and managing an organization in order to achieve and maintain operational excellence.

What a typical day looks like:

• Manage appropriate staffing and inventory levels.

• Oversee the assembly operations to meet corporate KOI.

• Supervise production staff on work method and quality checkpoints.

• Coordinate with other departments and other Flex sites to drive for excellence.

• Coordinate efforts of operations team by establishing procurement, production and engineering services policies and practices.

• Ensure ISO and safety standards are adhered to.

• Report to Senior Management team in weekly operations reviews.

• Coach and mentor Operations team.

• Leverage industry practices and apply to internal systems and processes.

• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

• Typically requires a bachelor’s degree or equivalent experience, with at least 9 years of operations experience including management.

• Knowledge and experience in Medical Devices manufacturing and ISO13485 certification (advantageous but not mandatory).

• Strong financial management capabilities, including budgeting, cost control, and delivering P&L commitments.

• Deep understanding of PCBA manufacturing processes and quality control practices.

• Proven leadership experience in managing and motivating cross-functional teams within a matrix organization, with the ability to handle conflict resolution effectively.

• Strong communication skills, with the ability to engage effectively across all levels—from shop floor to senior management.

• Continuous improvement mindset, with a focus on process enhancement, waste reduction, and operational excellence.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision

• Life Insurance

• Paid Time Off

• Allowances & Bonuses

NB09

AA98

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).