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Desktop Support Technician

Nextracker

Desktop Support Technician

Nextracker

USA, UT, Salt Lake City

·

On-site

·

Full-time

·

2d ago

Job Posting Start Date 04-14-2026 Job Posting End Date 06-14-2026

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Desktop Support Technician located in Salt Lake City.

Reporting to the **IT Manager,**the Desktop Support Technician will be responsible for installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

Shift: Monday

  • Friday 8:00 am - 5:00 pm What a typical day looks like:
  • Attend production line incidents
  • Maintain AD GPOs
  • Maintain knowledge bases and document root causes
  • Interact with local networking and corporate licensing, security, firewall, teams to keep the factory up to Flex standards
  • Plan monthly patching activities
  • Procure hardware and software
  • Collaborate with different departments on continuous improvements
  • Propose solutions to recurrent issues

The experience we’re looking to add to our team:

  • Strong expertise in Windows 10/11 and Windows Server environments, including OS imaging and system maintenance
  • Hands-on experience with Active Directory (GPOs), WSUS, Windows patching cycles, Service Now, and other desktop support tools
  • Solid break/fix and troubleshooting skills for laptops, desktops, docking stations, and peripherals
  • Experience supporting and troubleshooting printers (Zebra, Xerox), including drivers, IPs, and print servers
  • Foundational networking knowledge and troubleshooting skills (IP vs DHCP, wired vs wireless, VPN, DNS); exposure to MDF/IDF and switches is a plus
  • Excellent customer service, communication, and time management skills, with the ability to explain technical issues clearly
  • Experience with asset and lifecycle management, spare equipment inventory practices; cloud awareness (cloud vs on‑prem) and relevant certifications (CompTIA A+, ITIL) are a plus

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Job Category

IT

Relocation: Not eligible

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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关于Nextracker

Nextracker

SunLink Corporation was a privately owned company headquartered in Mill Valley, California that manufactured renewable energy products. SunLink's Warehouse and Training Center was located in San Leandro, California. Product design, testing and fabrication took place in California.

501-1,000

员工数

Fremont

总部位置

$2.5B

企业估值

评价

4.1

4条评价

薪酬

3.5

60%

推荐给朋友

优点

Stock performance and market confidence

Competitive compensation packages

Growing solar energy sector opportunity

缺点

Mixed feedback about the company

Limited information available

Uncertainty about company culture

薪资范围

48个数据点

Mid/L4

Senior/L5

Mid/L4 · Data Engineer

1份报告

$169,000

年薪总额

基本工资

$130,000

股票

-

奖金

-

$169,000

$169,000

面试经验

2次面试

难度

3.0

/ 5

时长

14-28周

录用率

50%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Live Coding/Technical Interview

5

Onsite/Virtual Interviews

6

Offer

常见问题

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience