Supervisor - EMEA Solutions Centre at NetApp

Job Summary

Net App is the Intelligent Data Infrastructure company, helping customers manage any data, for any application, anywhere. The EMEA Solutions Centre plays a key role in supporting internal teams and partners through reliable, high-quality pre-sales support.
The Team Supervisor is an entry-level people manager responsible for the day-to-day operational oversight of the EMEA Solutions Centre team. The role focuses on ensuring consistent service delivery, maintaining effective workflows, and supporting the development of early-in-career talent through hands-on supervision and regular one-to-one engagement.

Job Requirements

• Experience working in a business support, or service delivery environment, ideally within a technology setting.
• Previous experience in a team lead or supervisory role, with responsibility for guiding and monitoring the work of others.
• Ability to manage day-to-day operations, priorities, and workflows in a structured, process-oriented environment.
• Strong communication skills, with the ability to provide clear direction, feedback, and coaching.
• Demonstrated interest in people development, engagement, and early-in-career talent support.

Responsibilities

• Oversee daily operations to ensure work is completed accurately, on time, and in line with defined processes and service expectations.
• Provide hands-on support as needed and act as the first point of escalation for routine operational issues.
• Provide direct supervision and ongoing coaching to team members, primarily in early-in-career roles.
• Conduct regular one-to-one meetings focused on performance, development, engagement, and well-being.
• Support onboarding, training, and ongoing enablement to ensure team readiness and confidence in role execution.
• Consistent delivery against established service levels and quality standards.
• Talent retention and progression.

At Net App, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at Net App

At Net App, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

Net App is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.