
Global food and beverage company
Customer Manager (CVS) at Nestlé
About the role
Position Snapshot
Location: Petaling Jaya, Selangor, MY
Company: Nestle Malaysia
Full-time
Bachelor’s Degree
8+ years of experience
Position Summary
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a Customer Manager to deliver accelerated sales, market share targets through creating, selling and executing the category commercial elements of customer Joint Business Plan with the Customer, to build Nestle’s reputation in the customer, ensuring that the Nestlé policies & principles are applied in all aspects of the business relationship and to Lead the internal agenda and be the “go to” person for issues and opportunities relating to the customer in the category.
A day in the life of a Customer Manager
- Develop, agree and implement the annual account development plan / JBP for required categories.
- Sell range of Nestlé products to designated account in order to meet sales and profit targets and market share objectives within the agreed GTS budget.
- Drive business relationship with account, understand the customers’ business and ensure customer intimacy.
- To maintain close and frequent contact with all necessary personnel within customer and Nestlé to resolve challenges, issues and queries as they arise.
What will make you successful
- Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
- Minimum 6 years of commercial experience, preferably with good knowledge of Nestlé, retailing and retail customers. Exprerience with CDT background will be an added advantage
- Skills required - result oriented
Required skills
Key account management
Sales planning
Joint business planning
Negotiation
Customer relationship management
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About Nestlé

Nestlé
PublicNestlé is a Swiss multinational food and drink processing conglomerate and the world's largest food company by revenue. The company produces a wide range of food and beverage products including coffee, bottled water, infant formula, dairy products, ice cream, confectionery, and pet foods.
10,001+
Employees
Vevey
Headquarters
$300B
Valuation
Reviews
2 reviews
3.1
2 reviews
Work-life balance
2.5
Compensation
2.0
Culture
3.5
Career
2.5
Management
2.0
45%
Recommend to a friend
Pros
Brand recognition and reputation
Good workplace atmosphere
Home office flexibility
Cons
Low compensation
Weekend work requirements
High responsibility with limited support
Salary Ranges
3 data points
Junior/L3
Junior/L3 · Data Analyst
0 reports
$120,600
total per year
Base
-
Stock
-
Bonus
-
$102,510
$138,690
Interview experience
7 interviews
Difficulty
2.7
/ 5
Duration
14-28 weeks
Offer rate
14%
Experience
Positive 14%
Neutral 43%
Negative 43%
Interview process
1
Application Review
2
HR Screen
3
Assessment/Testing
4
Hiring Manager Interview
5
Panel Interview
6
Offer
Common questions
Behavioral/STAR
Technical Knowledge
Culture Fit
Past Experience
Case Study
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