Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills and taking initiative

Your main responsibilities:

- Manage the site’s HR administration and provide support to managers and employees.

• Ensure the accuracy of HR, payroll, and GTA data in collaboration with central teams.

• Prepare HR reports and monitor operational metrics.

• Implement and monitor the skills development plan.

• Support the performance management cycle and track professional and individual performance reviews.

• Participate in disciplinary management and labor relations, alongside the People Lead.

• Contribute to initiatives related to culture, engagement, safety, and continuous improvement at the site.

Desired Profile:

• You hold a master’s degree in human resources or law.

• You have initial HR experience in a similar role.

• Previous experience in the industry would be a plus.

• You have strong communication skills and are known for your proactivity.

• You have the ability to step back and identify priorities.

• You possess strong analytical skills and are self-reliant.

• A B1 level of English (written and spoken) would be a plus.

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Service Operations (Delivery)

Global Business Services: