トレンド企業

Micron
Micron

Leading company in the technology industry

GPCOE SERVICE DELIVERY SPECIALIST

職種ITヘルプデスク
経験ミドル級
勤務地Penang, Malaysia - Grande
勤務オンサイト
雇用正社員
掲載1週間前
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Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Job Description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Global Procurement team is an integral engine to Micron’s growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members – our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron’s Global Procurement team is the preferred destination to unleash your talent!

As a Procurement Service Delivery Senior Specialist supporting Procurement Operations at Micron Technology, Inc., you will play a critical role in ensuring the efficiency and accuracy of procurement operations. You will be responsible for fulfilling service level commitments by responding to demand signals and customer orders, engaging suppliers to confirm pricing, delivery, and terms, and collaborating with internal teams to resolve issues related to the Procure-to-Pay cycle. This role requires a proactive approach to process improvement, stakeholder communication, and data management.

Key Responsibilities

Fulfillment Processes:

  • Create Purchase Orders (POs) referencing agreed-upon commercial and business terms, ensuring compliance with laws and company policies.

  • Process purchasing requisitions through inventory planning and procurement requisition systems.

  • Escalate supplier issues or disputes to the appropriate Procurement contact.

  • Engage with suppliers to confirm pricing, delivery, and terms, collaborating with sourcing teams as needed.

Transactional Support and Stakeholder Collaboration:

  • Process Change Order requests and PO confirmations.

  • Manage overdue receipts and support PO approval processes.

  • Reschedule deliveries based on demand change triggers.

  • Collaborate with Accounts Payable and Receiving to reconcile invoice and receiving issues.

  • Identify and resolve transactional issues in the purchasing process, escalating when necessary.

  • Stakeholder management and collaboration (spoken & written): collaborate with India, Korea and Malaysia stakeholders (English). The candidate will collaborate with stakeholders in India. Hindi language proficiency is preferred but not mandatory.

Functional and Project Support:

  • Engage with procurement leadership and cross-functional business clients to drive best practices and continuous process improvement.

  • Communicate with stakeholders regarding outstanding orders, new part requests, and vendor requests.

  • Support the development and improvement of procurement processes for efficient performance.

  • Analyze performance gaps, diagnose root causes, and recommend solutions to sustain improvements.

  • Maintain and enhance knowledge of procurement processes and provide mentoring and consultation.

Procurement Program Support:

  • Process data request forms for creation, changes, and deletions in procurement-related databases.

  • Provide data management and support for supplier qualification processes.

  • Administer the regional Purchasing Card program, including training, card issuance, payment assurance, and auditing.

Qualifications

  • Higher tertiary preferably bachelor’s degree in business, management or a related field.

Experience

  • Proven 5+ years’ experience in procurement operations and equivalent support.

  • Strong understanding of Procure-to-Pay cycle and procurement systems (SAP, Ariba).

  • Excellent communication and stakeholder management skills.

  • Analytical mindset with the ability to identify and resolve process inefficiencies.

  • Experience with supplier engagement and issue escalation.

  • Ability to mentor and consult on procurement processes.

Skills

  • Structured and logical program/project management

  • Strong analytical and problem-solving skills.

  • Proficiency in computational software (e.g., Excel) for operational needs.

  • Excellent communication and presentation skills.

  • Ability to manage multiple priorities and meet deadlines.

  • High level of independence and initiative.

  • Familiarity with inventory planning systems and procurement requisition tools.

  • Knowledge of continuous improvement methodologies.

  • Familiarity with AI tools and automation concepts is a plus.

Preferred Attributes

  • Strategic thinker with a continuous improvement mindset.

  • Detail-oriented with a passion for data storytelling.

  • Collaborative and culturally sensitive team player.

  • Capability to manage complex operational activities at a high standard.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_my@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert**:** Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

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Micronについて

Micron

Micron

Public

Micron Technology is a global leader in memory and storage solutions, manufacturing DRAM, NAND flash memory, and solid-state drives for computing, mobile, automotive, and data center applications.

10,001+

従業員数

Boise

本社所在地

$100B

企業価値

レビュー

10件のレビュー

3.6

10件のレビュー

ワークライフバランス

2.8

報酬

3.5

企業文化

4.1

キャリア

2.7

経営陣

3.0

65%

知人への推奨率

良い点

Supportive management and great team culture

Excellent health benefits and compensation

Cutting-edge technology and interesting projects

改善点

Long hours and heavy workload

High pressure environment leading to burnout

Limited career advancement opportunities

給与レンジ

37件のデータ

Junior/L3

Mid/L4

Junior/L3 · Business Intelligence Analyst

1件のレポート

$115,042

年収総額

基本給

$100,037

ストック

-

ボーナス

-

$115,042

$115,042

面接レビュー

レビュー4件

難易度

2.8

/ 5

期間

14-28週間

内定率

25%

体験

ポジティブ 25%

普通 25%

ネガティブ 50%

面接プロセス

1

Application Review

2

Recruiter/Phone Screen

3

Technical Interview

4

Final Round Interview

5

Offer

よくある質問

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience