Key Account Manager Primary Care and Vaccines at Merck

Job Description:

We are seeking an experienced and highly motivated Key Account Manager to represent our company in a designated area/region. In this role, you will independently plan, develop, and implement a tailored action plan in line with our marketing and sales guidelines, while consistently upholding our company’s high quality and ethical standards.

You will build and maintain strong relationships with key opinion leaders and relevant decision-makers, drive product use through strategic customer engagement, and contribute to the achievement of sales targets.

Key Responsibilities: Regional Representation and Customer Engagement

• Represent the company professionally within the assigned territory/region
• Develop personalized, detailed action plans for key opinion leaders and relevant decision-makers, including activities and expected outcomes
• Visit physicians according to the action plan to maintain and increase the use of the company’s products
• Plan and coordinate roundtable discussions, group meetings, local symposia, professional exhibitions, and other targeted events
• Communicate the approved product risk/benefit profile accurately, with special attention to contraindications, side effects, pack size, and dosage, using company-approved information only

Sales Target Delivery

• Achieve and exceed sales targets, including value and market share objectives
• Implement marketing plans in alignment with company policies and procedures
• Identify the resources required and define applicable sales targets to achieve business goals
• Maintain a structured list of target audiences by region

Continuous Learning and Compliance

• Maintain up-to-date knowledge through regular company training and self-learning
• Stay informed about the managed portfolio and covered indications
• Understand therapeutic guidelines and clinical practices relevant to the assigned therapeutic//preventive areas
• Follow local and company compliance regulations, including all roles and responsibilities related to the function
• Participate actively in required trainings, marketing meetings, sales meetings, cycle meetings, region meetings, and other business forums
• Keep current on company approval and administration processes, internal policies, and procedures
• Share and report market information appropriately, in line with company ethical standards, internal policies, and applicable local regulations

Qualifications and Skills:

• University degree in life sciences or a related field
• Minimum 3 years of experience in the pharmaceutical industry or healthcare sector
• Experience in vaccines is required
• Strong sales capabilities with a proven track record of achieving targets
• Exceptional communication and presentation skills
• Strong team spirit and collaborative mindset
• Proactive, self-driven, and result-oriented approach
• Basic IT knowledge, including Excel, Word, PowerPoint, and sales tools

What We Offer:

• The opportunity to work in a dynamic and impactful environment
• Responsibility for a strategic territory and key customer relationships
• A role that combines commercial excellence, scientific engagement, and compliance
• Continuous professional development through training and market exposure

Required Skills:

Account Planning, Adaptability, Customer Feedback Management, Customer Management, Customer Service Management, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Pharmaceutical Sales Training, Sales Administration, Sales Calls, Sales Management, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

75%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

05/31/2026

**A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.