At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As a CIAM Specialist, you will be a key member of the Customer Identity & Access Management (CIAM) team and be one member of the group responsible for technical operations, implementation, management, and support for our CIAM systems deployed within the organization. This position provides technical solutions for issues primarily in Okta (Customer Identity Solution or Customer Identity Cloud), Site Minder and Layer7 API gateway, including, but not limited to authentication, single sign-on, multi factor authentication, responsible for operational fitness of the system(s) through support, monitoring, and response.
Responsibilities may include the following and other duties may be assigned.

• Technical Operations Operate, manage, and support CIAM systems
• Provide support for issues ranging from moderate to high complexity for CIAM systems and related system integration
• Ensure system availability, capacity, and performance including ownership for logging, monitoring, and alerting standards, processes, and systems
• Research and escalate open issues or recurring problems with applications/systems to determine root causes and resolutions
• Manage and improve technical documents for system operations and support
• Participate in projects across the team to deliver new technologies, process improvements, and business value
• Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company
• Other responsibilities as assigned

Must Haves

• Bachelor’s degree
• 3+ years of experience with a bachelor’s degree
• University degree
• Fluent English (written and spoken)
• Excellent communication and presentation skills, quick learner with motivation for personal development
• Strong sense of ownership and ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong attention to details and commitment to quality

Skills:

• 3+ years of experience and strong knowledge of IT Security or Identity & Access Management
• High degree of ‘learning agility’ with the ability to readily consume and apply new information and concepts with developed analytical problem-solving / problem management skills
• Comfortable working with geographically distributed teams and in a virtual organization
• Strong decision-making skills and results orientation (driving to deadlines, project goals, etc.)
• Ability to work independently as well as cooperatively and manage multiple priorities simultaneously
• Experience with development of applications and software design
• Experience with one or more of these technologies: Okta, Auth0, Java, JavaScript, React, Layer7

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here