At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life＜Position Title＞ Solutions Consulting Specialist

• Aible Clinic, Japan

＜Working Location＞ Shinagawa HQ

＜About OU＞

Cranial & Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. The Solutions Consulting Specialist – Aible Clinic will join the Aible Clinic International Team reporting into Medtronic’s Enabling Technologies operating unit.

＜Main Responsibilities＞

The role will be an integrated member of the Aible Clinic International team and will support regional implementation and support of Aible Clinic technologies and services including the UNiD platform and patient-specific planning services and implants. The role will have three key areas of responsibility:

• Enable world class onboarding experience for new or returning customers

• Drive adoption by optimizing workflow efficiency

• Increase utilization through workflow and IT integration

Daily tasks may include the following and other duties may be assigned:

• Lead surgeon, staff, and sales through step-by-step implementation process including solution design, execution, and customer success monitoring

• Discover and incorporate customer planning and technical needs and preferences for a tailored experience

• Identify bottlenecks and roadblocks limiting technology and service use, make recommendations for changes and improvements, and implement agreed upon changes

• Promote opportunities for Medtronic technology integration into surgeon’s practice

• Work with customers, regional sales teams, and Aible Clinic team to determine long-term goals by analyzing business in region and proposing strategies to drive adoption, increase utilization, and minimize effort for external and internal resources

• Support workflow facilitation through IT connectivity, with a focus on imaging and scheduling acquisition, by leading customer discussions and recruiting and managing resources as necessary

• Serve as team lead on functional unit or operating unit projects, or as team representation at national and regional conferences

• Perform and document activities in compliance with the Quality System, site rules, policies or governmental regulations

• Act as technical support in the O.R as needed

＜Context and Environment＞

Aible Clinic technologies have been recently launched in Japan. Currently, two Aible Clinic specialists are based remotely and attached to Tokyo and Osaka office to cover Japanese UNiD market and supported by International Aible Clinic based in France. Supervision of the International Aible clinic consultant is under International Aible Clinic management based in France. Communication with international colleagues and management will only be in English language.

According to profile and motivation, evolution to Aible Clinic Lab planner responsibilities may be considered.

＜Must Haves＞

Job Experience:

• 2+ years of experience with a bachelor’s degree or 0+ years of experience with an advanced degree

Skill / Knowledge

• Strong verbal skills, fluent in English, Japanese native speaker

Competency

• Willingness and ability to travel up to 70% of the time

• Willingness and ability to attend surgeries and cadaver labs

• Located in Japan area, or willing to relocate to the region

Education:

• Bachelor’s or master degree in technical field (preferred in engineering)

＜Nice to Haves＞

Job Experience:

Previous Medtronic experience or experience working in a medical setting

Experience in spine or closely related field

Experience implementing data solutions in a healthcare setting

Skill / Knowledge

Strong verbal and written communication skills including experience communicating technical information

Excellent time-management and organizational skills

Competency

Driven and able to work in a fast-paced environment

Ability to learn and apply complex concepts and tackle problems when an immediate solution is nonobvious

Team player and ability to work independently under international supervision within multicultural environment

＜Working Style＞

• This role requires commuting to the office approximately twice a month.

Benefits

At Medtronic, we believe that the success of the company and the growth of our employees go hand in hand. We offer comprehensive benefits and compensation programs designed to enhance the financial, physical, and mental well-being of each employee.

• Up to 360,000 yen per year in childcare subsidies

• Six weeks of leave for family members who require nursing care or for adoption

• Babysitter and nursery school matching services

• Career development, including mentor programs and e-learning

• Internal career network to support women's advancement

• Employee stock purchase program etc.

Others

＜Allowances＞

• Commuting allowance, overtime allowance, holiday work allowance, etc.

＜Holidays＞

• Saturdays, Sundays, public holidays, etc.

＜Vacation＞

• Annual paid leave, sick leave, menstrual leave, maternity leave, etc.

＜Working Hours＞

• 9:00 a.m. to 5:30 p.m.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here