Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Returns Analyst is a position that, as part of the Financial Operations team, will support efforts to reconcile and collect returns credit from manufacturers, and ensure compliance with manufacturer policies and agreements. Primary responsibilities include organizing and analyzing policies and historical returns data to ensure Mc Kesson and Mc Kesson’s customers receive the appropriate returns credit. To accomplish this, the Returns Analyst will perform reconciliation tasks in a dedicated return system and engage with manufacturers and internal stakeholders to explain Mc Kesson’s methodology and strategy for returns reconciliation. The Returns Analyst will deepen Mc Kesson’s understanding of returns policies, the returns reconciliation process, and manufacturer relationships related to product returns. This role will continuously monitor systematic reconciliation of returns and develop written reports to communicate reconciliation results to management and make recommendations as appropriate. The department currently uses SAP, web-based reconciliation systems, robotics, and relies heavily on Excel.

Key Responsibilities

• Develop and implement supplier research exception items to determine validity and provide appropriate support to substantiate Mc Kesson’s position
• Establish proactive approach with suppliers to ensure compliance with agreements, specifically returned goods policies, and notification timelines and requirements. Responsible for the escalation of compliance issues.
• Oversee the reconciliation and analysis of accounting information for complex suppliers and customers.
• Manage and resolve promptly and accurately incoming suppliers and internal inquiries, escalating if needed to the appropriate resource(s). Fully understand and assess reported issues to determine prioritization.
• Hold partners/others accountable to critical/sensitive issues that could result in a loss of income or negatively impact supplier relationships
• Oversee special projects – involves reaching out to internal stakeholders, IT, and suppliers to research and resolve disputes, and enhance product packaging and shipment processes
• Identify opportunities for process improvement and recommend solutions for process and automation enhancements
• Apply a hands-on approach to work system exception reports daily and utilize reporting to identify possible quality issues
• Demonstrate strong attention to detail when performing data analysis, trends, and while continuously auditing and analyze large volumes of data
• Develop and maintain data sources within Mc Kesson, across various business units and systems within the returns space

Minimum Requirements

Degree or equivalent and typically requires 2+ years of relevant experience

Business Experience

• 2+ years’ experience working with large data sets, financial analysis, research and the ability to create automated projects with little instruction.
• Strong understanding of financial processes and the ability to ensure accuracy in financial reconciliation.
• Intermediate proficiency with Microsoft Office Word, PowerPoint and Excel- VLOOKUPs, complex formulas, and pivots.
• Query building, Power BI, Agents and Snowflake
• Experience with tools such as SAP preferred
• AI tools such as Copilot

Additional Knowledge and Skills

• Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team.
• Foster a collaborative environment that values diversity and inclusion. Build and sustain positive relationships with stakeholders from varied backgrounds to drive professional growth and organizational success.
• Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive changes.
• Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics.
• Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward.

Environment

Traditional office requirements with required office days. A large percentage of time performing computer-based work is required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$53,600 - $89,300

Mc Kesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by Mc Kesson are using Mc Kesson’s (or affiliated entities, like Cover MyMeds or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

Mc Kesson Talent Advisors will never solicit money or credit card information in connection with a Mc Kesson job application.

Mc Kesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that Mc Kesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

Mc Kesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Mc Kesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [Disability_Accommodation@Mc Kesson.com](mailto:Disability_Accommodation@Mc Kesson.com) or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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