Training Coordinator at McKesson

Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

As a Training Coordinator within a high-volume distribution and pharmacy operations environment, you will play a critical role in onboarding, developing, and upskilling warehouse and pharmacy team members. This position serves as a subject matter expert (SME) and hands-on facilitator—ensuring employees are trained consistently, safely, and in compliance with operational, quality, and regulatory standards.

You will partner closely with site leadership, quality, and operations teams to deliver engaging training programs, support cross‑training initiatives, and drive continuous improvement across the site. This role is ideal for someone who enjoys teaching, coaching, and influencing performance in a fast-paced operations setting.

Location: Memphis, TN

Schedule: Tuesday–Friday (11:00 AM–7:00 PM) & Saturday (8:00 AM–6:30 PM)

Schedule flexibility and overtime may be required based on business needs.

What You’ll Do (Responsibilities)

Training & Onboarding:

• Facilitate new hire orientation and onboarding for warehouse and pharmacy operations employees
• Lead on-the-job training (OJT) and ensure accurate, timely documentation of completed training
• Serve as a go-to training resource and subject matter expert for operational processes

Content Management & Quality Consistency:

• Develop, update, and maintain training materials, SOPs, job aids, and visual learning tools
• Partner with leadership and quality teams to adjust training content based on process changes, audits, or performance trends
• Ensure training delivery aligns with site quality, safety, and compliance standards

Coaching, Assessment & Feedback

• Observe employees in process to assess adherence to SOPs and best practices
• Review productivity and quality reports to provide actionable coaching and feedback
• Identify skill gaps and recommend retraining or continuous improvement opportunities

Operational & Team Support:

• Support daily operations during periods when training activity is reduced
• Collaborate with team leads, supervisors, pharmacists, and cross‑functional partners to reinforce best practices
• Serve as backup team leadership as needed

Culture, Safety & Engagement

• Promote a safe, inclusive, and engaged work environment
• Model company values and behaviors in all interactions
• Participate in site meetings, audits, committees, and continuous improvement initiatives
• Reinforce safety standards and compliance requirements across all work areas

Basic Requirements

• Typically requires 6+ years of related experience
• Active State of Tennessee Pharmacy Technician License
• 1–5 years of experience as a Pharmacy Technician or equivalent operational experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Ability to work independently and make sound, day-to-day decisions

Preferred Skills & Experience

• Prior experience delivering training or onboarding in a warehouse, distribution, or pharmacy environment
• Experience creating or updating SOPs, job aids, or training documentation
• Coaching or mentoring experience in a production or operations setting
• Strong facilitation, presentation, and interpersonal skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment

Work Environment, Travel & Physical Requirements

• Ability to work across all warehouse areas, including refrigerated or cold environments
• Ability to walk up to 10 miles per shift
• Ability to lift 20–40 lbs. repetitively (team lift for heavier items)
• Frequent standing, walking, bending, and stooping
• No routine travel required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$21.96 - $36.60

Mc Kesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by Mc Kesson are using Mc Kesson’s (or affiliated entities, like Cover MyMeds or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

Mc Kesson Talent Advisors will never solicit money or credit card information in connection with a Mc Kesson job application.

Mc Kesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that Mc Kesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

Mc Kesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Mc Kesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [Disability_Accommodation@Mc Kesson.com](mailto:Disability_Accommodation@Mc Kesson.com) or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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