Pharmacy Assistant (Contract) at McKesson

Mc Kesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at Mc Kesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

We are seeking a detail‑oriented Pharmacy Assistant to join our specialty pharmacy operations team. In this entry‑level role, you will support day‑to‑day pharmacy, patient service, and shipping operations by ensuring accurate medication processing, timely shipments, and high‑quality customer support. This role is ideal for candidates looking to begin or grow a career in pharmacy operations, healthcare administration, or patient services.

The schedule for this position is

Monday to Friday, 9: 00 a.m. to 5:00 p.m., with a

rotating 10: 00 a.m. to 6:00 p.m. shift once or twice per week.

What You’ll Do:

• Provide professional, patient‑focused customer service through phone and email interactions.

• Create and maintain patient profiles and records using pharmacy software (e.g., Kroll).

• Schedule and coordinate patient appointments, medication dispensing, and shipment timelines.

• Accurately dispense, package, label, and prepare medications for shipment in accordance with SOPs.

• Process prescription billing and ensure required documentation is complete and accurate.

• Support third‑party billing by identifying issues and contacting adjudicators or plan administrators as needed.

• Conduct patient follow‑ups related to refills, shipment scheduling, or outstanding accounts.

• Ensure all medical or clinical questions are referred promptly to a licensed Pharmacist.

• Perform shipping and receiving activities, including printing waybills, checking orders, and coordinating courier pickups.

• Assist with inventory receiving, organization, reconciliation, and discrepancy reporting.

• Track shipments and communicate with couriers and internal teams regarding delivery issues.

• Maintain a clean, organized, and compliant shipping and receiving workspace.

• Adhere to all company SOPs, privacy standards, and regulatory requirements.

• Support additional operational or administrative tasks as assigned by the Pharmacist or Supervisor.

Basic Requirements:

• Secondary School Diploma / High School Diploma or equivalent.

• 0–1 years of relevant experience, or an equivalent combination of education and experience.

• Proficient in English, both written and verbal.

Preferred Skills & Experience:

• Previous experience in a retail, specialty, or hospital pharmacy environment.

• Exposure to shipping/receiving, warehouse, or inventory operations.

• Familiarity with pharmacy management systems (Kroll experience is an asset).

• Working knowledge of third‑party prescription billing and reimbursement processes.

• Strong organizational skills, attention to detail, and ability to multitask in a fast‑paced environment.

• Comfort learning new software systems and following detailed procedures.

Work Environment & Physical Requirements

• This is an on‑site role in a pharmacy and shipping/receiving environment.

• Requires standing, walking, lifting, and handling materials throughout the day.

• Ability to lift and move up to 22 lbs independently, and heavier items with team assistance.

• Work may take place in multi‑temperature environments (site‑specific).

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Mc Kesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by Mc Kesson are using Mc Kesson’s (or affiliated entities, like Cover MyMeds or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

Mc Kesson Talent Advisors will never solicit money or credit card information in connection with a Mc Kesson job application.

Mc Kesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that Mc Kesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

Mc Kesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Mc Kesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [Disability_Accommodation@Mc Kesson.com](mailto:Disability_Accommodation@Mc Kesson.com) or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at Mc Kesson!