Vice President, Product Management at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management

Overview:

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Within the Data & Services organization, the Advisors Consulting and Information Services organization is focused on creating, evolving and delivering superior Analytics, Insights, Test & Learn (former APT) and Consulting products and services. The Product Management teams are accountable for the full P&L of the products and the Delivery teams ensure that all projects and programs are efficiently and successfully completed.

• This role is responsible for:
  o Asia Pacific P&L ownership for a set of products within the Insights and Analytics teams
  o Determining and driving forward the product innovation global agenda and product road map
  o Ensuring successful sales of the product through Mastercard’s global executives and sales teams
  o Aligning with P&I leads to ensure global company priorities are supported
  o Ensuring scalable projects grow over time vs bespoke assignments
  o Ensuring an E2E point of view, leading to the sale of other D&S products as part of the offering
  o Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships

• Candidates for this role will likely have answered ‘yes’ to the following questions:
  o Do you have a track record of successfully managing a P&L?
  o Are you comfortable with influencing and negotiating with top executives?
  o Are you comfortable with rigorous and advanced analytics?
  o Are you motivated by working in a flat hierarchy and making broad contributions?
  o Are you interested in solving problems through technology and software?

Role

• Accountability for delivering top and bottom line success for a set of products within the Insights and Analytics Product line
• Innovative leadership to continue evolving our product suite and drive future success
• Interface with Mastercard global leadership to represent the suite of products
• Ability to effectively build and prioritize the regional product road map
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
• Development and refinement of Delivery models to ensure flawless and efficient Delivery
• Ensure all critical KPIs are met or exceeded including:
  o Product P&L
  o Scalability (number of scalable projects globally)
  o Contribution to regional Mastercard goals

All About You:

• Experience with Product P&L management
• Experience with payments industry and understanding of analytics related to card spend, fraud and credit risk, interchange, consumer marketing, customer acquisition
• Experience with big data analytics, predictive modeling and machine learning algorithms is desired
• Strong project management skills
• Experience effectively leading teams
• Desire to roll up sleeves and make direct contributions
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Interest in technology and desire to apply technology to solve problems
• Strong communicator
• Demonstrated ability to build relationships with senior executives
• Knowledge of the financial services industry, ideally including both retail banking and payments
• Previous top consulting background strongly preferred
• Bachelor’s degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.