Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Business Development

Overview:

The Specialist role is a regional account management role for the Latin America and Caribbean (LAC) division. As a Specialist within the Fintech, Digital Partnerships and Commerce team, you will be responsible for managing a defined portfolio of strategic accounts, with a focus on retaining, expanding, and growing existing business by identifying opportunities to sell additional Mastercard products and services.
In this role, you will act as a trusted partner to your accounts, working closely with customers to understand their business priorities and help digitize and optimize payment flows using Mastercard’s solutions (cards, VCN, disbursements, cross-border payments, data, and value-added services). In addition to managing existing relationships, you may also explore and develop new opportunities with select new accounts across LATAM, in alignment with regional growth priorities.
Success in this role will be measured by account growth, revenue expansion, solution penetration, and long-term customer value, as well as contribution to new business opportunities where relevant.

• Role
• Own and manage a portfolio of assigned accounts across Latin America and the Caribbean, serving as the primary point of contact for Mastercard
• Develop deep, long-term relationships with key stakeholders within customer organizations
• Identify and execute growth opportunities within existing accounts, including upselling and cross-selling new Mastercard products, services, and solutions
• Partner with internal Mastercard teams to design and deliver customized digitization and commercialization strategies for each account
• Drive joint business planning with customers, aligning Mastercard capabilities to their strategic priorities
• Maintain a robust pipeline of expansion opportunities and forecast revenue growth within managed accounts
• Support the identification and development of new account opportunities across LATAM, as needed
• Represent the voice of the customer internally and act as the voice of Mastercard externally, providing thought leadership and strategic guidance
• Collaborate with stakeholders to prepare and deliver compelling commercial, business, and legal proposals
• Grow Mastercard’s presence, relevance, and reputation within assigned accounts and across the broader ecosystem
• All About You
• Experience in the payments, fintech, or financial services ecosystem
• Strong background in account management, relationship management, or consultative sales
• Proven ability to grow revenue within existing accounts through solution selling
• Deep understanding of the innovation and digital commerce ecosystem in Latin America
• Highly customer-centric, with a focus on long-term value creation
• Ability to identify complementary products and services that address customer needs
• Strong communication skills, with the ability to explain technical and commercial concepts clearly
• Comfortable engaging with senior stakeholders and cross-functional teams
• Proactive, solution-oriented mindset with strong problem-solving skills
• English and Spanish required; Portuguese preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.