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Mastercard
Mastercard

Global payments and technology company

Director, Global Product Management (Test and Learn) at Mastercard

RoleProduct
LevelDirector
LocationToronto, Canada
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Global Product Management (Test and Learn)

Overview:

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

As a member of the Test & Learn product management team, you will build industry-leading business experimentation software that brings sophisticated analytic techniques to business users around the world. We are rapidly expanding our product offerings and innovating on how we deliver Test & Learn solutions to our clients. We are looking for innovative individuals that can help define and prioritize our product roadmap and tackle the big challenges of the future. This role will lead product development efforts for early stage new product concepts.

Role

  • Build products used by some of the world's largest organizations to make multi-million dollar decisions
  • Develop inspiring product vision and strategy derived from customer needs, market opportunities, and technology trends
  • Translate product strategy into product roadmaps and team goals
  • Work with Software Development Engineers, UX designers, and Technical Program Managers to define product requirements
  • Leverage usage data and other customer-based evidence to prioritize feature roadmaps
  • Deeply understand Profit & Loss data and be able to develop product strategies that tie closely with financial statements and hit target forecasts

All About You:

  • Previous experience in Digital Advertising / Measurement product management and product development experience
  • Past experience working on commercial products and working with 3rd party vendors for development
  • Entrepreneurial mindset and able to challenge the status quo
  • Deep expertise in agile product development best practices
  • Ability to work closely with engineers, CX designers, and other PMs to define and release valuable product features
  • Broad strategic thinking skills to understand market needs and prioritize thoughtfully
  • Creative problem-solving skills
  • High attention to detail and ability to deeply understand financial data and forecast financial outcomes
  • Ability to navigate various stakeholders and organizational complexity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $150,000 - $234,000 CAD

Required skills

Product management

Roadmapping

Prioritization

Stakeholder management

Software product strategy

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About Mastercard

Mastercard

A financial network that processes payments between banks and cardholders

10,001+

Employees

Purchase

Headquarters

$360B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

2.8

Compensation

4.1

Culture

4.2

Career

3.4

Management

3.1

72%

Recommend to a friend

Pros

Great team culture and supportive colleagues

Excellent benefits and compensation

Training and development opportunities

Cons

Work-life balance challenges and long hours

High pressure and stress during peak times

Management issues and lack of direction

Salary Ranges

51 data points

L6

L7

L8

Director

L4

L5

L6 ·

0 reports

$201,675

total per year

Base

-

Stock

-

Bonus

-

$171,424

$231,926

Interview experience

3 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer rate

33%

Experience

Positive 33%

Neutral 34%

Negative 33%

Interview process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Behavioral Interview

5

Super Day/Final Round

6

Offer

Common questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience