Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Communications

Overview:

We are seeking a dynamic and strategic Communications Director – Southeast Asia to lead and evolve our communications strategy across the region. This role is ideal for a passionate communications/PR professional who thrives on innovation, problem-solving, and driving impactful narratives. The successful candidate will be intellectually curious, analytical, and possess an entrepreneurial mindset. This role reports into the Senior Vice President, Head of Integrated Marketing and Communications, South East Asia and works in a matrix with the country marketing and comms leads

Key Responsibilities:

• Develop and execute integrated communications strategies to support Mastercard’s business objectives and reputation in Southeast Asia.

• Develop and implement integrated corporate and product communications programs for Southeast Asia (SEA).

• Collaborate closely with country-level stakeholders, regional teams, and market counterparts to align communications with Mastercard’s business objectives.

• Create strategic frameworks and disseminate tailored communications plans that reflect specific market needs while maintaining regional consistency.

• Monitor and assess public policy developments and leverage communications to support business development and reputation management.

• Serve as a trusted advisor to regional leadership, providing counsel on media relations, crisis management, and internal communications.

• Manage external communications, including media outreach, thought leadership, and storytelling across digital and traditional channels.

• Oversee internal communications programs that strengthen employee engagement and alignment with Mastercard’s purpose and values.

• Partner with global and regional teams to ensure consistent messaging and brand positioning.

• Build and maintain strong relationships with media, industry influencers, and key external stakeholders.

• All About You

• 10+ years of experience in corporate communications, public relations, or related fields, preferably within multinational organizations.

• Proven experience leading communications functions in large multinational corporations or top-tier communications/PR agencies.

• Strategic thinker with a strong understanding of how communications drives thought leadership and market differentiation.

• Experience in multi-product, multi-business environments is highly desirable.

• Demonstrated ability to work effectively with senior executives and cross-functional teams.

• Strong analytical skills, problem-solving capabilities, and ability to manage multiple priorities.

• Exceptional verbal and written communication skills, with confidence in public speaking and storytelling.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.