Senior Specialist, NAM Regional Product Management - Consulting GTM at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

• Senior Specialist, NAM Regional Product Management
• Consulting GTM

The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services uses our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard.

Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market.

This product management role will be supporting GTM within Mastercards Business and Market Insights business in the NAM region.

• The Role

• Support the development and execution of comprehensive go-to-market strategies for Loyalty Consulting & Consulting within New Payment Flows

• Drive the planning, coordination, and scaling of new solutions, ensuring alignment with market needs and customer expectations

• Collaborate with cross-functional teams including global product, sales, account management, and client services to ensure seamless operations and a cohesive customer experience

• Champion the commercialization process from ideation to launch, ensuring that our consulting solutions are positioned effectively in the market. Monitor and analyze customer feedback to inform enhancements and strategies

• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance

• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making

• All About You

• Demonstrated experience in Product Management and go-to-market (GTM) strategy, with a focus on adapting and localizing strategies for North America (US & Canada).

• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

• Solid understanding of the US and Canadian payments landscape, including key industry players, trends, and emerging customer needs.

• Ability to think strategically and navigate ambiguity, developing clear recommendations and executable action plans.

• Highly organized, self-motivated, and results-oriented, with the ability to prioritize and deliver across multiple concurrent initiatives in a fast-paced environment.

• Collaborative mindset with strong stakeholder management skills; able to build and maintain effective relationships across cross-functional teams.

• Strong communication and storytelling skills, with the ability to distill complex topics for diverse audiences (technical and non-technical).

• Proficiency in Microsoft Excel and PowerPoint for analysis, reporting, and executive presentation development.

• Willingness to travel (approximately 5–10%) as required

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

• Remote
• California: $104,000 - $177,000 USD

Job Posting Window

Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.