Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Mastercard’s Security Solutions Organization (SSO) team is responsible for developing and commercialising solutions, to protect the trust and integrity of the payment ecosystem, without compromising convenience. The products are focused on fraud & scam prevention, cybersecurity, dispute resolution and analytics/ risk intelligence. SSO delivers solutions to a range of stakeholders: issuers, acquirers, merchants, processors and consumers.

Overview:

The Manager, Cybersecurity Products, will be responsible for driving growth and innovation across the Cyber Product suite. This role serves as the product manager and subject matter expert for cyber solutions, partnering with cross-functional teams to launch new products, enhance existing offerings, and deliver measurable business impact. The position requires strategic thinking, technical acumen, and the ability to translate complex data-driven insights into compelling value propositions that resonate with customers across Australia, New Zealand and the Pacific Islands.

As a product manager, you will articulate the benefits of Mastercard’s cyber solutions, to internal and external audiences (including our issuer, merchant and acquirer partners), identify product -market fit and develop plans to commercialise cyber solutions. You will deliver thought leadership on current cyber trends, best practices and identify new requirements/ product development opportunities. You will have a proven track record of executing product strategy successfully against measurable objectives. You enjoy working in a diverse cross functional environment and can work independently.

Core Responsibilities of the Role:

Develop the product strategy, manage the product portfolio and develop commercialisation plans for the Cybersecurity Product suite across ANZ.

Serve as subject matter expert for select Cyber Solutions, with a deep understanding of the product use cases, functionalities and features.

Partner closely with regional and global teams to identify and execute product enhancements and new product constructs to drive additional revenue opportunities. These efforts include ideation, concept validation, business case development, pricing strategy, and other market readiness activities.

Demonstrate thought-leadership, product/technology development expertise and strong project management skills in the integration of technology into new product and service solutions.

Lead product initiatives and go-to-market strategies across the ANZ region, managing day-to-day product efforts, establishing clear goals, and driving product rollout and adoption in collaboration with regional and global teams

Distil insights from data, with the objective of solving customer pain points and drive robust, fact-based quantitative and qualitative analysis to support recommendations and demonstrate product value and business impact.

Translate technical results, including those from machine learning models, into clear business insights that demonstrate financial impact and value to customers.

Foster and maintain close partnerships with various stakeholders –Sales, Mastercard Services, Customer Success, Account leads and key customers - to gather feedback, drive ongoing product improvement, and ensure successful rollout of solutions to target customers.

Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences

Demonstrate and drive Mastercard Way behaviours through their behaviour, recognition, coaching, and employee engagement.

All About You:

This position requires a highly collaborative and self-driven individual who will need to manage relationships across multiple functional areas, regions and executives.

Knowledge of cybersecurity and the broader payment ecosystem including an understanding of competitive landscape and industry trends

Strategic thinker, intellectually curious and has a proven track record of launching new solutions, developing go to market strategies, growing revenue and market share;

Excellent analytical and problem-solving skills with an ability to identify key issues, structure analysis and synthesize data, and provide recommendations effectively

Commercial acumen and ability to lead projects with external stakeholders;

Strong interpersonal skills to influence and build credibility with internal and external stakeholders;

Presentation skills – confidence to credibly present to external stakeholders and build trust and advocacy with internal teams;

Proven project management skills – plan and deliver projects; track & communicate progress of allocated deliverables and ability to track, prioritize, and drive multiple concurrent projects to success.

Comfortable working in a fast paced, multi-disciplinary and matrixed environment;

Proven people management experience and skills to manage indirect resources;

Experience in developing product collateral, communications & marketing materials for customers and internal customer facing teams;

Operates with a sense of urgency; responsive to requests (from internal and external stakeholders);

Values a great team culture built on mutual respect, trust and authenticity;

Fosters collaboration within the team and with external and internal stakeholders;

Bachelors or Masters university degree

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.