Jobs

Senior Claims Resolution Specialist Attorney Represented, Bodily Injury
Remote, Remote, United States; Colorado Springs, Colorado, United States; Colorado Springs, Colorado, United States; Farmington, Utah, United States; Las Vegas, Nevada, United States; Ardmore, Oklahoma, United States; Albuquerque, New Mexico, United States
·
Remote
·
Full-time
·
2mo ago
Required skills
Customer Service
Manages, investigates, and resolves claims.
Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
Confers with trial counsel and prepares trial reports.
Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
Responds to various written and telephone inquiries including status reports.
Ensures adequacy of reserves.
Recommends reserve increases on cases in excess of authority.
Accountable for security of financial processing of claims, as well as security information contained in claims files.
Updates files and provides comprehensive reports as required.
Responsible for managing the practices and billing activities of outside and in-house counsel.
Expected 10% travel for trials, mediations, and in-person events. 2+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required.
Strong interpersonal, analytical, negotiation and investigative skills required.
Customer service experience preferred.
Strong competency of legal liability, general insurance policy coverage and State Tort Law.
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience.
Ability to obtain proper licensing as required.
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About Liberty Mutual

Liberty Mutual
PublicLiberty Mutual Insurance Company, often referred to as Liberty Mutual Insurance, is an American diversified global insurer and the sixth-largest property and casualty insurer in the world. It ranks 87th on the Fortune 100 list of largest corporations in the United States based on 2024 revenue.
10,001+
Employees
Boston
Headquarters
Reviews
3.7
10 reviews
Work-life balance
4.2
Compensation
2.8
Culture
4.0
Career
2.5
Management
3.0
65%
Recommend to a friend
Pros
Good work-life balance
Supportive management/team
Excellent benefits and health plans
Cons
Poor compensation/non-competitive pay
Limited growth and career opportunities
Management inconsistency and poor direction
Salary Ranges
2,570 data points
Junior/L3
Mid/L4
Senior/L5
Director
Junior/L3 · Claims Adjuster
804 reports
$69,993
total per year
Base
$65,580
Stock
-
Bonus
$4,413
$54,581
$90,749
Interview experience
8 interviews
Difficulty
2.4
/ 5
Duration
14-28 weeks
Offer rate
25%
Experience
Positive 25%
Neutral 50%
Negative 25%
Interview process
1
Application Review
2
HR Screen/Phone Interview
3
Technical/Behavioral Interview
4
Panel/Hiring Manager Interview
5
Offer
Common questions
Behavioral/STAR
Technical Knowledge
Past Experience
Culture Fit
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