Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Retail & Education Consultant for our Professional Products Division, you will be a key driver of our success in Brisbane, QLD, achieving retail objectives and elevating the customer experience within our partner locations. You will act as a coach, a brand champion, and a strategic partner, fostering a high-performing retail environment.

You will be responsible for:

• Driving Retail Success: You’ll use key performance indicators (KPIs) to track progress, identify opportunities, and coach in-store teams to exceed their sales and service targets.
• Championing the Customer: By analyzing customer shopping preferences, you will educate and empower our retail partners to tailor their approach and create exceptional, individualized beauty experiences.
• Developing Talent: You will play a vital role in coaching and developing In-Store Ambassadors, providing them with the training and feedback needed to become true brand advocates and sales drivers.
• Building Strategic Relationships: You will cultivate strong partnerships with key internal and external stakeholders, including brand teams and retail store management, to achieve mutually beneficial outcomes.

We Are Looking For

We are looking for a candidate who is ready to make an impact and thrives on developing others. You are a natural leader with an entrepreneurial mindset, always seeking proactive solutions to drive the business forward.

• Proven experience in retail sales and team management.
• Exceptional coaching and training skills.
• Strong analytical abilities with experience using KPIs to drive performance.
• Excellent communication, interpersonal, and negotiation skills.
• A deep understanding of customer behaviour and a proactive approach to problem-solving.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

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