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职位Kuehne+Nagel

Project Logistics Customer Excellence Specialist

Kuehne+Nagel

Project Logistics Customer Excellence Specialist

Kuehne+Nagel

other, Shanghai, China

·

On-site

·

Full-time

·

5mo ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently.

But that is not all.

Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors.

At Kuehne+Nagel, our contribution counts in more ways than we imagine.‎
How you create impact
You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence.

Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.

What we would like you to bring
You will do this by working with a variety of internal stakeholders while focusing on the following key objectives:To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.To ensure accurate + timely production of relevant documentation (including but not limited to import/export declarations, customs clearance, MES declarations).To prepare spot quotations, data for tender documents + actively participate in commercial support.To complete all tasks + administration relating to local services such as trucking, warehousing services including full hub operations, cargo surveys etc. where applicable.To complete all required file administration including documentation, billing, + vendor invoices/ebills acknowledgement + weekly forwarding sub-ledger (FSL).To take appropriate corrective action +/or notify relevant person + office to prevent a re-occurrence of customer complaints.To report incidents + hazards as per the relevant working instructions.

What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities.

We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.

At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.

Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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关于Kuehne+Nagel

Kuehne+Nagel

Kuehne + Nagel International AG is a global transport and logistics company based in Schindellegi, Switzerland. Its main owner and operator is Klaus-Michael Kühne via his Kühne Holding and Kühne Foundation. The company was founded in 1890 in Bremen, Germany.

10,001+

员工数

Schindellegi

总部位置

评价

3.8

10条评价

工作生活平衡

2.8

薪酬

3.2

企业文化

3.9

职业发展

3.4

管理层

2.9

65%

推荐给朋友

优点

Good learning and growth opportunities

Supportive team culture and friendly coworkers

Comprehensive benefits packages

缺点

Work-life balance challenges and long hours

Poor management and lack of direction

High-pressure and fast-paced environment

薪资范围

0个数据点

Junior/L3

Intern

Junior/L3 · Business Operations Manager

0份报告

$28,244

年薪总额

基本工资

-

股票

-

奖金

-

$24,007

$32,481

面试经验

44次面试

难度

3.2

/ 5

时长

14-28周

录用率

38%

体验

正面 69%

中性 20%

负面 11%

面试流程

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

常见问题

Technical skills

Past experience

Team collaboration

Problem solving