‎

You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.

You will be responsible for developing + diversifying business in line with financial + volume targets.

How you create impact

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• Experience in sales within logistics, freight forwarding, or sea logistics.
• Ability to identify, qualify, and convert prospects through a structured sales pipeline.
• Skilled in preparing accurate customer quotations and supporting pricing decisions.
• Knowledge of market trends, competitor activity, and customer needs.
• Strong collaboration skills with CCL managers, pricing, and business development teams.
• Customer-focused mindset with experience in onboarding, engagement, satisfaction, and retention.
• Ability to maintain updated customer information in internal systems.
• Strong organizational and communication skills.
• Proven ability to drive profitable and sustainable business growth.

What's in it for you

• Global Industry Leader – Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach.
• Career Growth Opportunities – Access to strong internal development programs, training, and global mobility.
• Diverse & Inclusive Culture – Collaborate with teams across the globe in a supportive and multicultural environment.
• Innovative & Future-Focused – Be part of a company investing in sustainability, digitalization, and green logistics.
• Competitive Benefits – Enjoy attractive compensation, flexible working options, and comprehensive benefits packages.